About the Company
DiDi es la plataforma de tecnología de movilidad más amplio del mundo. Con más de 10 años en el mercado, somos la empresa líder en servicios basados en aplicaciones para transporte inteligente, entrega de alimentos y servicios de pago. Haciendo la vida mejor y más fácil para las personas todos los días.
Cuando te unes a Didi, vas a formar parte de una comunidad abierta, inclusiva y diversa de más de 12,000 empleados en todo el mundo. Desde el primer día encontrarás una rica cultura integral colaborativa donde tus responsabilidades tendrán un impacto directo en la estrategia y el crecimiento de la empresa.
About the Team / Role
The Business Intelligence Team Leader is responsible for overseeing the analytical strategy, data quality, and operational insights across the KYC, Fraud, Risk and Collections domains. This role leads a team of Business Intelligence Specialists, ensuring that all deliverables—reports, dashboards, forecasts, OKRs, KPIs, and incentive calculations—are delivered accurately, on time, and aligned with business objectives.
Beyond supervision, the BI Team Leader acts as a strategic bridge between operations, risk, and product teams, connecting insights across multiple processes to identify trends, propose improvements, and drive data‑based decision‑making. This position ensures the consistency, traceability, and integrity of all operational metrics and supports the continuous development of the BI function within the organization.
In this role, you'll be responsible for
Team Leadership & Delivery Oversight
Lead, mentor, guide and supervise the BI Specialists team across different operational areas (KYC, Fraud, and Collections).
Oversee daily and weekly deliverables, ensuring accuracy, consistency, and timely delivery of all reports and dashboards.
Establish and monitor quality control processes for data validation, report integrity, and metric accuracy.
Conduct periodic reviews of deliverables, providing feedback and coac
📌 Business Intelligence Team Leader Ciudad De México
🏢 Didi
📍 México