Are you ready to take the next step in your career and join our team as a Field Supervisor for KONE Mexico based in Guadalajara ?
Do you have a strong background in technical operations and field service leadership?

Are you passionate about ensuring safety, operational efficiency, and excellent customer service?

Do you thrive in a dynamic, fast-paced environment where you lead and support a team of technicians?

Are you comfortable being the go-to expert for technical issues and customer satisfaction in your area?

Can you manage maintenance operations costs and drive revenue growth through service repairs and callouts?

Do you have strong leadership skills and a hands-on approach to team development, performance tracking, and scheduling?

If you answered YES to these questions, we have a great opportunity for you!
As a Field Supervisor , you will be accountable for the safe, high-quality, and efficient installation of KONE solutions, ensuring execution aligns with the agreed scope of work, schedule, and budget. You will play a critical role in leading installation teams, preparing sites for execution, and ensuring readiness for customer and maintenance handovers.
In this role, you will act as the main on-site representative of KONE, coordinating closely with customers, builders, contractors, Sales, CSE, and Project Managers to ensure a smooth and interruption-free installation process.



You will actively promote standardized ways of working and continuous improvement in line with Lean principles.
In this role, you will:
Ensure safety, quality, and productivity throughout installation and handover activities, addressing and correcting any non-conformities.

Lead and coordinate installation teams, ensuring the correct use of KONE installation methods, tools, and risk assessments.

Proactively manage site preparation and readiness, including site visits, audits, and resolution of issues with customers and stakeholders.

Verify the site execution plan and manage field costs as part of the pre-delivery review and throughout installation.

Ensure installation deliverables are completed and verified according to KONE standards.

Serve as the primary point of contact for customers regarding site management, ensuring proactive, clear, and professional communication.

Support smooth customer and maintenance handovers by ensuring site and documentation readiness.

Drive continuous improvement of installation flow by preventing interruptions and optimizing on-site execution.

This position is adecuado for a strong field leader who thrives in dynamic site environments, values safety and quality, and enjoys coordinating teams and stakeholders to deliver successful installation projects and high customer satisfaction.
Come share your passion and energy to make a positive impact at KONE for our customers and your !
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📌 Field Supervisor (Guadalajara)
🏢 253 KONE Mexico S.A. de
📍 Guadalajara