As a Customer Service Representative, you will use your customer focus, business acumen, and technical aptitude to support field sales, manufacturing plants & external customers. This position will primarily focus on complex order entry and change orders and have a diverse range of responsibilities to support company customers.

Responsibilities

- Support customers, sales teams, and internal departments through phone, email, and chat.
- Process complex orders, updates, and change requests accurately.
- Provide product, pricing, availability, and order status information.
- Perform data entry and maintain accurate records across multiple systems.
- Coordinate with cross-functional teams to meet customer needs.

Qualifications

- Bachelor’s degree in Business Administration, Operations Management, Marketing, or a related field.
- 1–3 years of customer service, order management, or related experience.
- Strong communication, organization, and problem-solving skills.
- Ability to multitask, prioritize, and work in a fast-paced environment.
- Detail-oriented with experience using multiple systems and platforms.

📌 Customer Service Representative (Ciudad de México)
🏢 Confidential Careers
📍 Ciudad de México