**Job Title: InsurtechImplementation Specialist**
**Job Overview**:
**Responsibilities**:
1. Implementation Support:
- Collaborate with clients to understand their specific needs and requirements.
- Analysis of workflows and product pricing matrixes to identify the most efficient ways in which to translate those processes to our platform.
- Work closely with internal teams to configure and customize the platform to meet client expectations. This includes adapting existing excel and word files and documents.
2. **Training and Support**:
- Engage with clients to provide comprehensive training on how their offerings were implemented into the platform.
- Address client inquiries and concerns promptly, offering effective solutions to any issues or concerns.
- Act as a point of contact for ongoing support, ensuring client satisfaction and retention.
3. **Documentation**:
- Create and maintain detailed documentation of client configurations and customizations.
- Develop user manuals and training materials to facilitate the onboarding process.
4. **Quality Assurance**:
- Conduct thorough testing of the platform,



including during deployment of new features to ensure functionality and help resolve any issues.
- Work with the development team to communicate bugs and improvements identified during implementation.
- Collaborate with Sales team to provide insights and recommendations for that can enhance the implementation process.
**Requirements**:
- Strong analytical and critical-thinking skills.
- High proficiency in Microsoft Word and Excel.
- English fluency at a professional level, both written and verbal.
- Excellent communication and interpersonal skills for effective client engagement.
- Ability to adapt to a fast-paced and dynamic work environment.
- Customer service-oriented mindset with a focus on client satisfaction.
- Detail-oriented and capable of managing multiple tasks simultaneously.
**Preferred Skills**:
Familiarity with insurance industry practices and terminology.
Join our team and be a key player in reshaping the future of insurance technology.
Pay: $25,000.00 - $39,000.00 per month
Work Location: Hybrid remote in 44200, Guadalajara, Jal.

📌 Insurtech Implementation Specialist (Guadalajara)
🏢 Loro Insurtech
📍 Guadalajara