Led by Rodolphe Saadé, the CMA CGM Group, a integral leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
Present in 160 countries through its network of more than 400 offices and 750 warehouses,



the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
POSITION PURPOSE Serve the customer in all its queries and requirements
Inform the customer on any shortcomings based on initial conditions (cost, delay ).
Follow up idles containers
Liaise with depots/terminals
Notify customers/ suppliers
Help to solve all issues related to equipment stolen-damaged, notify updates to related teams
Keep system and vessel files up dated with accuracy and during the time established as per law /specific instruction
Validate costs related to empty equipment
Come along on CMA CGM’s adventure !

📌 Customer Service Assistant (Tláhuac)
🏢 CMACGM
📍 Tláhuac