**Job Description: Subject Matter Expert (Enterprise Software)**
**Overview**:
**Responsibilities**:
- Serve as the primary point of contact and expert resource for all matters related to enterprise software within the organization.
- Provide expert guidance and advice to internal teams, clients, and stakeholders on best practices, strategies, and solutions for optimizing the use of enterprise software.
- Collaborate with cross-functional teams to develop, implement, and maintain enterprise software solutions that meet business objectives and requirements.
- Conduct thorough research, analysis, and evaluation of existing and emerging enterprise software technologies, trends, and best practices.
- Develop and deliver training programs, workshops, and materials to educate internal teams and clients on enterprise software functionality, usage, and benefits.
- Stay abreast of industry developments, advancements, and regulatory changes related to enterprise software, and incorporate relevant insights into organizational strategies and practices.
- Act as a liaison between the organization and external vendors, partners, and industry experts to gather insights, address concerns, and foster collaboration on enterprise software initiatives.
- Lead or participate in the planning, design, and implementation of enterprise software projects, including requirements gathering, solution design, testing, and deployment.
- Contribute to the development and enhancement of organizational processes, methodologies,



and standards related to enterprise software management, governance, and optimization.
- Provide expert-level support and troubleshooting assistance for enterprise software-related issues, incidents, and escalations.
**Qualifications**:
- Bachelor's degree in Computer Science, Information Technology, or a related field (Master's degree preferred).
- Minimum of X years of experience working with enterprise-level software solutions, with specific expertise in Broadcom products preferred.
- Proven track record of success as a Subject Matter Expert or similar role in enterprise software management, implementation, or support.
- In-depth understanding of enterprise software architectures, technologies, and frameworks.
- Strong analytical, problem-solving, and decision-making skills, with the ability to think strategically and analytically about complex issues.
- Excellent communication, presentation, and interpersonal skills, with the ability to effectively convey technical concepts to non-technical audiences.
- Demonstrated ability to work collaboratively in a team environment and effectively influence stakeholders at all levels of the organization.
- Certifications in relevant enterprise software technologies or methodologies (e.g., ITIL, Agile, Scrum) is a plus.
- Strong project management skills and experience leading or contributing to enterprise software projects from conception to completion.
Pay: Up to $200,000.00 per year
**Experience**:
- Enterprise Software: 8 years (required)

📌 Sme (Enterprise Software) (Guadalajara)
🏢 Infoway solutions
📍 Guadalajara