Join C3 AI as a **Business Application Support Engineer** at our Guadalajara, Mexico office.
**Responsibilities**:
- Proficiency in managing NetSuite, Coupa, Office 365, Atlassian products, Power BI, and Azure Active Directory.
- Implement AAD Single Sign On and SAML.
- Resolve data and technical issues in partnership with cross-functional teams.
- Develop, document, and enforce policies for data integrity and change management.
- Ensure compliance with SOX and security standards for financial systems.
- Design and implement reports and dashboards according to business needs.
- Uphold confidentiality of company data and financial information.
- Collaborate with Technology and Finance teams to enhance processes in NetSuite.
**Qualifications**:
- Bachelor's degree in Computer Science, Information Systems, or related field.
- 3+ years' experience administering Coupa and NetSuite solutions for large enterprises, ideally in a SaaS environment.




- Thorough understanding of NetSuite stack and modules (Order to Cash, Revenue Recognition, Procurement, GL, AP, AR, FA, etc.).
- Basic SQL scripting skills for creating records and KPIs.
- Familiarity with software like OpenAir, ADP, Concur, FloQast, Varicent, etc., is advantageous.
- Ability to translate end-user needs into technical solutions.
- Strong business analysis skills to capture requirements and propose effective solutions.
- Certification as a NetSuite Administrator or Coupa Administration is preferred.
**C3 AI provides a competitive compensation package and excellent benefits.**
Employee Testimonial - Juan Castaneda from C3 on Vimeo.
C3 AI is proud to be an Equal Opportunity and Affirmative Action Employer. We do not discriminate on the basis of any legally protected characteristics, including disabled and veteran status.

📌 Business Application Support Engineer (Guadalajara)
🏢 C3 AI
📍 Guadalajara