World Business Lenders (WBL) provides general purpose short-term real estate collateralized commercial loans to a broad customer base comprised of small and medium sized businesses throughout the United States that lack access to traditional funding.
This is a Contract/Consultant position. Generally, working hours will be 9:00am-6:00pm Eastern Time, Monday through Friday, although hours worked may be greater based upon operational requirements. The job requires **excellent oral and written command of the English language. Resumes must be submitted in English.**
**Essential functions and responsibilities include**:
- Experience working and supporting clients in a remote environment.
- Must manage time effectively and be motivated, reliable, and a self-starter.
- Ability to work in a fast-paced environment.
- Understanding of Active Directory environment.
- Proficient in the management of Azure AVD and O/M365.
- Proficient with PowerShell.
- Proficient with the Zendesk Ticket system.




- Troubleshooting and resolving computer-related technical issues.
- Perform other duties as required.
**Requirements**:
- Bachelor’s degree in Computer Science or related discipline with a minimum of 2 or more years of work experience in a business environment.
- Maintain accurate documentation and have excellent written and communication skills.
- Critical thinking and good attention to detail in all aspects of administrative support.
- Strong technical background.
- Strong analytical and problem-solving skills.
- The ability to work with a high degree of accuracy and to manage multiple issues and demands.
- Must be dependable by meeting deadlines, working independently, being accountable for work, and having good attendance record management.
- A strong sense of urgency and a desire to succeed
**Benefits**
- CONTRACT/CONSULTANCY POSITION
- Salary: DOE
- 11 US Paid Holidays per year

📌 Help Desk Analyst (Iztapalapa)
🏢 World Business Lenders
📍 Iztapalapa