**Join Our Team as a Customer Support - Patient Care Coordinator!**
Are you passionate about helping others and thrive in a fast-paced environment? We’re looking for dedicated individuals to join our Medical Scheduling Campaign as a Customer Support - Patient Care Coordinator!
**Interview Dates**: Interviews begin **Thursday, May 12 at 9:00 AM** and end **Tuesday, May 20**, at 10:00 AM.
**Training Start Date**: Wednesday, May 28, at 8:00 AM.
Location: Onsite at our Zona Rio location inside the DoIt Business Center (Colonia Zona Rio Urbana, Tijuana). Address: José Clemente Orozco 10093.
**Requirements**:
- Must be able to work Monday-Friday, 7:55 AM to 5:00 PM.
- Advanced English skills (speak, read, write, and communicate).
- Ability to pass in-house exams and employment background check.
- Minimum typing speed of 25 WPM.
- Previous experience in medical/dental appointment scheduling or customer support is a huge plus!
- Must have all Mexican work documents (INE, birth certificate, CURP, RFC, Constancia fiscal, newest electric bill)
**What We Offer**:
- Full labor benefits from day one.
- 30-day probation period contract.
- Earn up to **$5,600 pesos** per week* after training (before taxes and including weekly attendance, punctuality and KPI bonuses).
- All income is reported - Bonus opportunities:



Attendance, punctuality, weekly KPI, and monthly call evaluation bonuses.
- **Paid Training**earn up to **$4600mxn** per week during your training period (before taxes)
- PTO’s
- Monthly Evaluations
- Up to a $5,000 mxn hiring bonus (before taxes - further information discussed in interview).
- Employee recognition
- Continuous development and support
- No weekends
- Paid Mexican public holidays off or paid at triple time if work* (full details discussed during interview)
**Parking**: Unfortunately, we do not offer on-site parking. All parking is street parking.
How to Apply: Interviews are by appointment only—no walk-ins. Don’t miss this opportunity to grow your career in a supportive and rewarding environment.
We can’t wait to meet you!
Pay: $4,600.00 - $5,600.00 per week
Application Question(s):
- Do you have all your updated work documents?
**Education**:
- High school or equivalent (preferred)
**Experience**:
- customer support: 1 year (preferred)
**Language**:
- English (preferred)
- Spanish (preferred)
**Location**:
- Tijuana, B.C. (required)
Work Location: In person
Application Deadline: 20/05/2025
Expected Start Date: 28/05/2025

📌 Bilingual Customer Service Representative (Tijuana)
🏢 1Click Contact Center
📍 Tijuana