**Analyst, Digital Solutions & Reporting Services Professional**
Location: Guadalajara, Mexico
Reports to Program Manager, HR Digital Solutions, Vendor Management, Insights & Reporting Services
Grade: E
**Core Responsibilities**
- Grant security access to HR systems and tools following security protocols
- Support new HR technology implementations.
- Support testing efforts related to HR technology.
- Conduct data audits to ensure data quality and compliance with corporate data administration, security standards, HR policies, and procedures.
- Provide general reporting support to the HR and Business community through the preparation and delivery of systematically generated data.
- Consult with end users on mid-level to complex reporting solutions and reporting schedules.
- Executes test scripts for testing of new data elements and releases.
- Designs and maintains the HR Data Model and ensures that just one source of master data exists for each HR process.
- Support other HR Specialists by designing customized reports and providing source data.
- Run regular audits over HR data and report issues to be corrected.
**Minimum Requirements**:
- Deep HR technology expertise
- Detail-oriented execution of routine and complex processes (HR functional/operational knowledge)
- Uses technology to improve and automate activities - deeper Workday expertise to manage complex, back-end processes.
- Knowledge of the full HR operations solution and intersection points
- Effective vendor and partner collaboration
- Balance of speed and thoroughness
- Rigorous management of data standards across systems
- Understands the flow of data and system integrations.
- Strong customer service and communication skills




- Manage relationships and expectations of team members, stakeholders, and business/technology partners regarding reporting.
- Understand GDPR methodology and PII data.
**Desired Requirements, Behaviors, and Attributes**:
- University Degree or equivalent experience in a related field
- 1-2 years’ service center experience with direct customer interaction
- Expertise in use of HR digital tools and technology strongly preferred.
- Proven time management skills, and a strong sense of urgency
- Ability to quickly comprehend requirements and carry out transactions in accordance with set standards.
- Ability to establish effective professional working relationships.
- Problem-solving skills and a customer service orientation
- Able to run reports, conduct audits, and interpret data to conduct analysis.
- Consistent exercise of judgment and escalation as necessary to resolve problems.
- Strong work ethic, integrity, and personal accountability
- Strong communication and interpersonal skills and a collaborative team spirit
- Highly proficient in the use of applicable HR technology and MS Office
- Experience with Workday HR Reporting and data visualization tools
- Contingent Workforce Management Reporting
- Calculated fields in Workday for reporting is a plus.
- PowerBI knowledge is a plus.
- Demonstrated ability to communicate verbally and in writing.
- Multi-lingual fluency: English (required) plus one or more of the following: Spanish, Portuguese
- Limited travel
- May require non-standard work hours.
**Language Skills & Proficiency**
**Language**
**Verbal**
**Written**
English
(Must have)
High
High
Spanish
(Must have)
High
High
Portuguese
(Nice to have)
Medium
Medium
**Relocation Available**:
No

📌 Analyst, Digital Solutions /workday Analyst (Guadalajara)
🏢 Ingredion
📍 Guadalajara