Would you like to join a global, growing company that innovates for a more sustainable tomorrow? UPM could be the team for you. We are frontrunners in developing renewable alternatives to fossil-based materials. Besides enabling both businesses and consumers make more sustainable choices, we strive to create a positive UPM experience for all our employees around the world. We live by our values - trust and be trusted, achieve together, renew with courage. Together we can renew the everyday, for a future beyond fossils!
UPM Adhesive Materials ( _formerly _UPM Raflatac Mexico) is looking for a **Customer**Service**located in **Sentura**, Tlalnepantla.**
**Greetings from your future manager**
- I’m excited to welcome a new Order Entry to our industry leading team. We enjoy working together in a fast-paced yet adaptable work environment. _In this role, you will be challenged with managing a dynamic customer base within a global supply chain with opportunities to build your network both domestically and internationally. - _Zaret Saham Fragoso Macias, Data Entry Supervisor.
**What**you**will**do**
- Entering in orders from all customer segments as set by KPIs
- Correcting all failed E-biz orders daily
- Completing cases - Enter purchase order numbers by system Rafgo following the customer notes
**Who**you**are**
- You possess a task-oriented approach that enables you to manage assignments effectively
- You can manage time effectively
- You respond effectively to novel situations
- You are focused on efficiency and continuous improvement, and capable of identifying and designing effective workflows and procedures to enhance productivity
- You are detail-oriented with a meticulous focus on accuracy
- You have interest in personal and professional development beyond the current role




- You are willing to learn systems and processes knowledge
- You have advanced level of spoken and written **English**and **Spanish**
**This is what we offer to you**
- **A meaningful job**- We have an inspiring purpose ‘UPM - we renew the everyday. Our work is impactful and transformative.
- **A caring community**- Our community is built on great team spirit and shared commitment. We care about each other and the well-being of our colleagues. We support the work-life balance of all our employees.
- **Development opportunities**- We offer you great opportunities to learn and grow throughout your career. We are an international, multi-business organization offering plenty of avenues for personal growth.
- **Responsible employer**:
- Sustainability is at the core of everything we do. We are committed to ambitious, science-based sustainability targets in all areas from climate change to biodiversity. We foster diversity and inclusivity, offering a work environment in which everyone can be themselves.
Learn about our Rewarding and our Ways of working.
**Additional information**
Location**:Sentura**, Tlalnepantla.**
Contract type: Full-time, with probationary contract (3 months).
This position is offered as a direct hire.
At UPM we are committed to Non-Discrimination and Diversity & Inclusion.
UPM Adhesive Materials ( _formerly _UPM Raflatac ) is a leader in sustainable labelling through our innovative labelstock materials and services. We offer high-quality paper and film labels for branding and promotions, information labels and labels with functionality. We operate a global network of factories, distribution terminals and sales offices.
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