The Retail Support Manager Facilities & Maintenance is responsible for leading and optimizing all aspects of facilities management and maintenance across the region. This role ensures operational excellence in the upkeep of all retail locations, directly contributing to enhanced client experience through well maintained and functional environments. The manager will collaborate closely with store management teams, regional teams, and corporate departments to ensure adherence to standards and efficient resource utilization for all facility related matters.

Job responsibilities
- Drive Operational Excellence in Facilities & Maintenance: Oversee and manage all maintenance and repairs (M&R;) for the region, developing and implementing strategies for the preservation of stores.
- Implement and supervise preventive and corrective maintenance programs to ensure operational stability and minimize disruptions.
- Conduct regular facility inspections to anticipate potential failures and implement preventive actions to minimize economic impact.
- Manage OPEX and CAPEX budgets for maintenance,



working closely with Finance, VM, and GM.
- Ensure compliance with safety and environmental regulations in all facilities, as well as managing licenses and legal permits.
- Coordinate with Store Planning and Maintenance on new openings, renovations, and minor workflow repairs.
- Partner with the OPS manager & AP Department to reduce potential loss.
- Strengthen and Support Policy & Procedure Compliance: Ensure all facility related operations comply with company policies and procedures.
- Drive audit compliance with the Internal Control team for all facility and maintenance records.
- Support procurement, vendor relationship management, and payment processes specifically for facilities and maintenance services with a proper budgeting.
- Request creation and modification of vendors related to facility services.
- Review Store Managers/RPD requests for on-demand purchases and emergencies relat

📌 Retail Support Manager (Ciudad de México)
🏢 Lvmh Group
📍 Ciudad de México