The KYC Operations Analyst 2 is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team.
The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.
**Responsibilities**:
- Conduct client profile reviews for customer accounts
- Review all information and documentation ensuring compliance with local regulation and Citi standards
- Update KYC forms and client profiles according to policy requirements
- Follow up with clients to ensure information is received before due dates
- Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process, assisting with the development and execution of action planning for expiring records, and ensuring records are not past due
**Qualifications**:
- 1-3 KYC Operational process experience
- 1-2 Project management experience
- Process Improvement experience is idóneo
- Advance English Language Skills (Full Conversational English)
- Experience in banking operations, preferably in the client account opening and pre-requirements process
- Effective communication
- Leadership Skill
- Demonstrated proactiveness/initiative
- Microsoft Office Skills (Mainly Outlook, Excel, and Power Point
**Education**:




- Bachelor's degree/University degree or equivalent experience
Specific responsibilities:
- KYC SME Operations Process experience
- KYC SME knowledge - NTB / Renewals / Screening
- KYC Workflow Management
- Understanding KYC Policies
- Policy / Country Variance knowledge
- Search & Discovery experience
- Understanding of client service models
- Prepare KYC related analysis
- Participate in testing and provide support to users
- Analize, design and implement process and solutions
- Ability to work with different stakeholders to achieve objectives
- Ability to meet tight deadlines & present deliverables to program leads
**Qualifications and Experience**:
- SME in KYC
- Experience in analysis.
- Experience in Tech projects and Tech implementations**Job Family Group**:
Operations - Services
- **Job Family**:
Business KYC
- **Time Type**:
Full time
- **Most Relevant Skills**
Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.
- **Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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- View Citi's _EEO Policy Statement_ and the _Know Your Rights_ poster._

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