This position is responsible for implementing the Customer Service daily operations.
** This is not a Call Center
"A company which specialized in the complete fabrication of all types of sheet metal products. Armed with an idea to produce a high quality yet affordable safe, like many great businesses and brands as an idea, a product to fill a need blended with the capabilities of the existing business".
**Responsibilities**:
- Assist Consumers on inbound calls with general inquiries, troubleshooting, and warranty replacements
- Input complete and accurate information on Zendesk (Ticketing System)
- Provide service parts and follow-up delivery
**Requirements**:
- +2 years of experience in customer service (Industry preferable/ Call Center Acceptable).




- Good communication skills are needed for this position.
- Fluent in English is a requirement for this position (spoken/written).
- Computer skills required.
Windows (preferable).
- No transportation issues - have your car (preferable).
- Attention to detail.
- Multi-task.
- Assist demanding customers.
- Problem-solving.
- Time management.
Tipo de puesto: Jornada completa
Sueldo: $1.00 - $2.00 al mes
Beneficios:
- Vales de despensa
Lugar de trabajo: Empleo presencial

📌 Customer Service Agent (Ciudad Juárez)
🏢 Naps Juarez
📍 Ciudad Juárez