OverviewNetwork Engineer functions in three main areas, Operations, Planning, and Management.
Responsibilities
- Operations: Actively monitoring the network and responding to alerts and verifying notifications sent by network monitoring and management systems.
- Operations: Acting as first line of support for network incidents, perform initial troubleshooting and triage before categorizing and escalating incident tickets. Maintaining incident management and documentation throughout the incident’s lifecycle.
- Planning: Coordinating and communicating maintenance windows. Working with local site IT leaders and Network administrators to provide maintenance windows and describe maintenance impact according to thorough impact analysis.
- Planning: Keep track of licenses, maintenance, and support contracts and their expiry dates. Escalating to management when expiration dates are near.
- Management: Documenting Infrastructure changes (Move, Add, Change, and Delete – MACD) for infrastructure devices and Network Tools.
- Management:



Maintaining Asset management system and database for Infrastructure equipment and tools.
- Management: Updating and maintaining Network Management tools, Network Monitoring tools, Network analysis tools, authentication servers etc.
- Management: Updating and maintaining Network equipment firmware versions.
- Management: Performing periodic security and network audits and presenting results reports.
- Follow-up security measures according to the area, activity and organizational structure.

Requirements
- 4 or more years of network experience, including routing, switching, and support of multiple applications.
- Experience with Routers, Switches, and Wireless.
- Understanding Network fundamentals (TCP/IP, L2/L3 LAN technologies, Wireless, etc.).
- Experience with network management, monitoring, and alerting tools (IP Switch What’s up gold preferred).
- Good handling and solid knowledge of Microsoft Office Products (Visio, Excel, and Word).
- Adva

📌 Network Engineer (Santiago de Querétaro)
🏢 Inteva Products
📍 Santiago de Querétaro