INNIO Advantage
By combining a rich legacy in the power and gas compression space with pioneering technology, INNIO brings our customers affordable, reliable, and sustainable energy solutions for today—and tomorrow. As a very successful company, we are experiencing significant growth in the United States. Today, we help meet the world's energy needs with 64 GW of installed capacity and 48,000 of our powerful Jenbacher and Waukesha engines, which can be found in more than 100 countries. By harnessing our history of energy industry firsts, along with the power of digital innovation, we will continue to deliver for the future.

Welcome to a World of Innovation and Inspiration. Welcome to INNIO

Purpose of Role
Your primary responsibilities will be developing and maintaining customer relationships, leading a field service team, and organizing customer requests. You will also work closely with the Service Sales Manager of the region to ensure ongoing customer satisfaction for dedicated customers.

Essential Responsibilities




INNIO is seeking a Field Service Staff Manager to support dedicated customers in the designated area. The adecuado candidate will have a clear focus on customer service and will be responsible for enhancing development and service business.

As Field Service Staff Manager, you will be responsible for assigning jobs to the field service team and focusing on their development. This includes increasing the competence levels of field service technicians and ensuring they meet the required certification standards. You will ensure that customer requests are met with the necessary spare parts, tools, and third‑party support.

You will also be responsible for good customer relationships, customer satisfaction, customer‑centric strategy and driving business results for dedicated area.

Customer Service
- A point of contact and key account function for escalations for customers in dedicated area
- Assuring timely resolution of customer issues and customer satisfac

📌 Field Service Staff Manager (El Salto)
🏢 INNIO Group
📍 El Salto