Maersk is seeking a Call Center Representative in Mexico City to deliver world-class customer service through inbound and outbound calls, handling last-mile delivery issues, and coordinating with customers, delivery teams, stores, and warehouses. Strong English (C1) and a minimum of two years in a contact center are required.
The role emphasizes meeting service KPIs, working in a collaborative team, and maintaining high-quality communication.
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📌 Last-Mile Logistics Customer Experience Specialist (México)
🏢 Maersk
📍 México