The Role
As a Mainframe DB2 Support Specialist at Kyndryl, you’ll be responsible for managing and supporting IBM DB2 database environments to ensure optimal performance, availability, and security. In this role, you respond to technical inquiries, monitor database health, and support stable operations for business‑critical systems. You will troubleshoot and optimize DB2 performance, implement security and availability best practices, and collaborate with cross‑functional teams to resolve incidents and support business needs. Your work contributes directly to reliable database operations and high‑quality service delivery across enterprise mainframe environments.

Key Responsibilities
- Ensure timely response to inquiries and maintain high availability of DB2 database environments.
- Monitor, troubleshoot, and optimize DB2 database performance to meet operational targets.
- Implement and maintain security best practices for DB2 databases.
- Support backup, recovery, and availability processes to ensure data integrity and continuity.




- Collaborate with cross‑functional teams to resolve incidents and support business requirements.

Required Skills and Experience
- 3+ years of hands‑on experience in DB2 database administration or support, preferably in mainframe environments.
- Proficiency with IBM DB2 tools for database administration, monitoring, and troubleshooting.
- Strong analytical and problem‑solving skills to diagnose and resolve database issues.
- Ability to communicate technical information clearly to technical and non‑technical audiences.

Preferred Skills and Experience
- Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Intermediate English proficiency, required for technical documentation, incident reporting, and collaboration with general teams.
- Experience with database security, backup and recovery, and performance tuning.
- Exposure to regulated or high‑availability enterprise envir

📌 MainframeSupport Specialist (Ciudad de México)
🏢 Kyndryl
📍 Ciudad de México