Ready to lead, disrupt and reinvent the sleep industry?

We are Emma – The Sleep Company. Founded in 2015, we’ve become the world’s largest D2C sleep brand, available in over 35 countries with more than 25 stores across Europe. Recommended by leading consumer associations in EMEA, APAC, and the Americas, we develop the best sleep comfort products that empower our customers to awaken their best every day.

At Emma, we are a community of smart, driven people, united by a strong culture of collaboration, teamwork, and knowledge sharing. We think big, take ownership, and are empowered to drive meaningful impact. Through hands-on experience, mentorship, and continuous learning, we drive our own growth and learning. With Emmies from over 60 nationalities and offices across multiple regions, our diverse perspectives enrich our workplace culture. Ready to shape the future of sleep with us? Let’s make it happen

What you will do:
- Monitor product performance end-to-end (NPS, reviews, trends) across countries to understand what's working and what needs improvement.




- Build business cases in coordination with diverse stakeholders and develop project charters to migrate general products in the region
- Turn data into insights by identifying opportunities, risks, and emerging patterns in product satisfaction.
- Benchmark competitors, analyzing features, prices, trends, and positioning to spot gaps or opportunities for our portfolio.
- Support strategic product decisions by summarizing insights and sharing them with Marketing, BD, and Product teams.
- Improve customer experience by recommending product or communication enhancements based on feedback and performance data.
- Build clear and structured reports/dashboards to communicate findings to stakeholders in a simple, actionable way.
- Stay on top of industry trends (materials, sleep tech, design, consumer behavior) and bring these learnings to the team.

Who we are looking for:
- Strong analytical skills and confidence working

📌 Product Intern (Ciudad de México)
🏢 Emma
📍 Ciudad de México