Mexico Account Representative (Guadalajara)

Mexico Account Representative (Guadalajara)

01 ago
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Arrive Logistics
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Guadalajara

01 ago

Arrive Logistics

Guadalajara

Who We Are

Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. There’s never been a more exciting time to get on board with our rapidly growing team in Guadalajara, so read on to learn more and apply today

Who We Want

While still performing foundational and MX cross-border and intermediate ops tasks, the Account Representative will focus on delivering value to our customers by managing accessorials, awarded lanes, offer management, and striving to increase committed capacity and deliver Operational Excellence through KPI management. You will work with management and your team to facilitate internal QBRs reviewing customer performance, identify opportunities for improvement,



and collaborate on how to improve the customer experience. You must be detail-oriented and process-oriented, customer-obsessed, efficient, proactive, solutions-driven, and comfortable with effectively performing operational duties independently, as well as working collaboratively across our different departments.

What You’ll Do
- Obtain pickup and delivery appointments from the shippers and consignees within your customer’s network and maintain accurate data entry with building loads for our customer account(s)
- Deliver effective and timely communication with Carrier reps and customer contacts when rescheduling pickups, deliveries, and while obtaining accurate tracking updates
- Effectively manage accessorials by working closely with carrier partners to submit to our customers in a timely manner
- Monitor customer awards and have proactive conversations with sales and customers if we are seeing volumes di

📌 Mexico Account Representative (Guadalajara)
🏢 Arrive Logistics
📍 Guadalajara

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