Who We Are
Building the AI-first frontier enterprise.
We are a general technology consultancy with a trademarked, AI-first approach
—Gen-e2TM.
It redefines how enterprises build digital products and transform their organizations with AI.
We do the right thing, and we do it right.
We're proud to be a World Economic Forum New Champion, and a B Corp-certified company.
We are small enough to care locally, big enough to deliver globally (
10 countries, 450+ experts from 50+ nationalities
)
We are becoming an agentic organization, adopting the AI-native operating model we bring to our clients.
We are robust and resilient (100% independent, 0 debt, founded ****)
We are AI-native professionals who invest in what we believe and work as a collective intelligence
We are positive, courageous and deliver at the leading edge.
Your Role
As a
Lead Design Ops
, you will define, scale, and govern the Design Operations practice across multidisciplinary teams, enabling consistency, efficiency, and high-quality design delivery in a modern AI-first environment.
Define and implement the
Design Ops model
, including governance, standards, and ownership frameworks
Establish and scale
design systems operations
across web, mobile, and desktop platforms
Build and maintain
design tokens, component libraries, and system architecture
for cross-platform consistency
Design and optimize
end-to-end workflows
, ensuring seamless collaboration between design, product, and engineering
Create and maintain
living documentation systems
to support scalability and knowledge sharing
Define and manage




tooling architecture
, integrating platforms such as Figma, Storybook, and AI-powered tools
Leverage
AI (Figma AI, Copilot, Cursor)
to automate processes and enhance design productivity
Implement
Design CI/CD pipelines
, enabling continuous integration between design and development
Define and track
OKRs and KPIs
to measure adoption, efficiency, and design quality
Ensure
accessibility standards (WCAG)
and design quality benchmarks are consistently met
Act as a
strategic partner
to Product, Engineering, and Leadership teams
Drive alignment and influence without direct authority across distributed teams
Who You Are
Proven experience in
Design Ops, Design Systems, or UX Operations
roles
Strong experience building and scaling
design systems and tokens
across platforms
Hands‐on experience with
Figma, Storybook, and modern design tooling ecosystems
Understanding of
design-to-code workflows and CI/CD for design systems
Experience integrating
AI tools into design workflows
(Figma AI, Copilot, Cursor)
Knowledge of
accessibility standards (WCAG)
and inclusive design practices
Strong understanding of
cross-functional collaboration (Design, Product, Engineering)




Soft Skills
Strong
system thinking and strategic mindset
Ability to
influence without authority
Expertise in
documentation and knowledge scaling
Comfortable making decisions in
ambiguous environments
Strong communication and stakeholder management
AI-Native Engineering (Core Expectation)
Use
Generative AI coding tools
(e.g., GitHub Copilot, Cursor) as a first-class engineering assistant for:
Code scaffolding and refactoring
Code generation and optimisation
Test‐cases and documentation generation
Build applications through
AI‐driven development practices
, including:
AI-assisted debugging and troubleshooting
Intelligent code completion and pattern recognition
Automated documentation generation
Apply
prompt engineering best practices
for reliable, repeatable engineering outcomes.
Validate
GenAI output
(determinism checks, guardrails, fallback logic).
More About PALO IT
Our clients include some of the world's most successful companies.
We collaborate with leading enterprises, next‐generation businesses and frontier partners, shaping what comes next, helping them scale AI and solve complex business and technology challenges.
What We Offer
Stimulating working environments
Unique career path
International mobility
Internal R&D; projects (including Gen-e2TM)
Knowledge sharing
Personalized training via PALO IT Academy
Entrepreneurship & intrapreneurship
For more on our team culture and benefits, check out our careers page.
#J-*****-Ljbffr

📌 Ai Native Product Designer (Xico)
🏢 Palo It
📍 Xico