**Your Job**
Molex is seeking a dedicated Customer Fulfillment Representative to join our Guadalajara team to ensure our operations align seamlessly with customer expectations and demand.
This role is vital in maintaining strong positive relations with our customers by managing pre-order and post-order activity and ensuring customer satisfaction within the automotive sector.
**Our Team**
At Molex, the supply chain team is involved in various aspects of the business to ensure efficiency and effectiveness in meeting customer commitments.
They work across different markets, including automotive, home appliance, consumer, data center, industrial, medical/pharma, and telecom.
They focus on creating improved, sustained performance supporting plants and increasing supply chain agility
**What You Will Do**
- Serve as the primary liaison between customers and our manufacturing plant
- Coordinate with internal teams to ensure order requirements and delivery commitments are met
- Manage pre-order and post-order activities to maintain strong, positive customer relations
- Respond to customer inquiries and resolve order fulfillment issues promptly
- Oversee daily outbound shipments and optimize freight cost reduction strategies
- Analyze and report on delivery performance metrics, driving continuous improvement
**Who You Are (Basic Qualifications)**
- Bachelor's Degree in Management or Engineering




- Atleast 2 years of customer service experience in a manufacturing industry;
- Basic computer skills, ERP/MRP knowledge (SAP is a plus),
- Effective communication skills in English
- Organizational skills, good interpersonal skills, customer attentiveness, and a sense of urgency.
**What Will Put You Ahead**
- Previous experience working in the electronics or semiconductor industry
- Data analysis skills and intermediate spreadsheet/database skills.
**Who We Are**
As a Koch company, Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications.
The thousands of innovators who work for Molex have made us a integral electronics leader.
Our experienced people, groundbreaking products and leading?
edge technologies help us deliver a wider array of solutions to more markets than ever before.
At Koch, employees are empowered to do what they do best to make life better.
Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Additionally, everyone has individual work and personal needs.
We seek to enable the best work environment that helps you and the business work together to produce superior results.

📌 Customer Fulfillment Representative (El Salto)
🏢 Molex
📍 El Salto