31 jul
|
Innovatrics
|
Xico
Innovatrics is seeking an experienced IT support specialist in Mexico City to own customer tickets end-to-end, triage incidents, and provide timely updates.
You will troubleshoot using logs and system behavior, escalate to senior levels as needed, and coordinate with HQ and local teams during incidents.The role emphasizes on-call readiness, strong English proficiency, and proactive problem solving to minimize downtime and improve knowledge bases.
Salary starts at MXN 30,000 gross monthly.
#J-*****-Ljbffr
📌 On-Call Production Systems Engineer (Xico)
🏢 Innovatrics
📍 Xico