**What you will do**
The Collections Analyst ensures invoices are paid in a timely manner, coordinates the collection of past due payments, and determines high risk customers by analyzing their credit limit to open account balance.
**How will you do it?
**
- Analyze risk comparing credit limit to open balance
- Minimize exposure for high-risk customers
- Identify disputes on accounts and turn over to resolver
- Finish daily Collections tasks on Collections ERP.
- Send out welcome information for new accounts
- Fill out credit inquiries for customers
- Inactivate dormant accounts
- Prepare accounts for litigation team
- Prepare aging's, send and reprint invoices
- Prepare Weekly reports of AR accounts and Internal scalation with your team.
- Other duties as assigned
**What do we need?
**
- Advanced Portuguese (mandatory)




- Intermediate English level (Plus)
- Developed data analytic skills.
- Prior collections and risk assessment experience
- Demonstrated ability to carry out assignments to their completion
- Provide excellent customer service
- Ability to establish and maintain effective working relationships with employees and managers
- Proactively establish and maintain effective working team relationships with all support departments
- Proficient with Microsoft Office products including; Word, Excel, PowerPoint, Outlook, etc.
"Johnson Controls does not request pregnancy or HIV testing as a requirement for admission, permanence or promotion"

📌 Collections Analyst (San Pedro Garza García)
🏢 Johnson Controls
📍 San Pedro Garza García