**Responsibilities**:
- Manages one or more teams that support a segment of Aged Debt (Recovery)
- Manages occasionally complex and variable issues with significant departmental impact
- Shares responsibility for budget, policy formulation and planning; develops recovery strategies to limit portfolio foreclosures, repossessions, bankruptcies, etc.
- Manages all training and development needs for assigned personnel
- Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, staffing etc.
- Applies in-depth understanding of how areas collectively integrate within the sub function as well as coordinate and contribute to the goals of the entire function; and, requires basic commercial awareness
- Demonstrates a comprehensive understanding of how own area collectively integrates to contribute to achieving overall business goals
- Provides evaluative judgment based on analysis of factual information in complicated and unique situations
- Ensures essential procedures are followed and contributes to defining standards
- Required to persuade and influence others; may negotiate with external parties




**Qualifications**:
- 6-10 years prior experience
- Excellent customer service skills
**Education**:
- Bachelor's/University degree, Master's degree preferred
This job description provides a high-level review of the types of work performed.
Other job-related duties may be assigned as required.
- Preferentemente experiência en cobranza del portafolio de Pyme, empresarial o cartera hipotecaria.
- Experiência en recuperación extra
- judicial y judicial.
- Experiência en manejo y administración de proveedores externos (agencias de cobranza y/o despachos jurídicos de cobranza)
- Deseable experiência en venta de cartera.
- Experiência en manejo de equipos (25 personas internas y 20 proveedores externos),
- Escolaridad: Abogado (Indispensable Titulado).
- Inglés intermedio.
**Job Family Group**:
Operations - Collections Default
- **Job Family**:
Recovery/Write-offs
- **Time Type**:
Full time-
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📌 Banamex Recovery Sr Manager (Xico)
🏢 Citi
📍 Xico