Acero Prime plant at Ramos Arizpe, integrate solutions in metal processing and logistics for the most demanding manufacturing sectors, such as: automotive, home appliance, lighting, HVAC, machinery and heavy duty equipment industries, among others.
Join us as a Customer Service.
**Job Summary**
Main liaison between the client and the internal processes of the company, in order to ensure compilance with their needs through the management of resources and established processes.
**Custumer Service duties and responsabilities**:
- Adequate attention to custumer requests, providing clear and timely information to their requirements.
- Coordinate activities related to custumer service, ensuring the existence of information in the system flow of receipt, cutting, storage and shipping processes or those that are required and managing the resources for their registration and exceution.
**Job Requirements and experience**:
- Industrial engineering or equivalent
- Essencial Advanced English
- 2 year Custumer Service experience or equivalent
- + 25 years old
- Previous experience in a similar position/industry
- Experience in metalworking/automotive industry
- Production planning and scheduling
- Steelmaking operation
- ASTM/IATF/ISO900 Standars
- Excellent communication and interpersonal skills
- Exceptional critical thinking and problem-solving abilities
- Strong focus on working with data, data analysis, and driving projects independently
- Ability to thrive in a fast-paced, collaborative work environment
- Working knowledge of MS Office (Excel, Word, PowerPoint, Outlook)
**We offer and compensation package including**:
- Saving Fund
- Food tickets
- Gas bonus
- Vacation premium
- Christmas bouns
- Life insurance
- Health insurance benefits




- Anual bonus programs
- Special fees on Car Insurance
- Labor Flexibility schames and more
Tipo de puesto: Jornada completa, Por tiempo indeterminado
Sueldo: A partir de $1.00 al mes
Beneficios:
- Aumentos salariales
- Días de maternidad superiores a los de la ley
- Estacionamiento de la empresa
- Horarios flexibles
- Opción a contrato indefinido
- Seguro de gastos médicos
- Seguro de gastos médicos mayores
- Seguro de la vista
- Seguro dental
- Seguro de vida
- Teléfono de la empresa
- Trabajo desde casa
- Uniformes gratuitos
- Vacaciones adicionales o permisos con goce de sueldo
- Vales de despensa
Pago complementario:
- Bono anual
- Bono de productividad
Tipo de jornada:
- Lunes a viernes
- Turno de 8 horas
- Turno mixto
Pregunta(s) de postulación:
- Additional Information (Optional but Helpful): Do you have a valid passport and visa?
- Additional Information (Optional but Helpful): Are you currently pursuing another degree or a master's program?
- Are you currently employed?
- What is your current monthly gross salary (if applicable)?
(Proof required)
- What is your salary expectation for this position?
- What time of the day is most convenient for you to receive a phone call to discuss your experience and the vacancy?
- Do you speak English fluently?
How would you rate your English level?
(Basic / Intermediate / Advanced / Fluent)
Where did you study english before?
- Do you have your professional degree and license?
Which university did you graduate from?
- In which area of the city do you currently live?
Do you have your own vehicle?
- Please briefly describe your experience in this type of position.
Disponibilidad para viajar:
- 50 % (Obligatorio)
Lugar de trabajo: Empleo presencial

📌 Customer Service (Ramos Arizpe)
🏢 Acero Prime
📍 Ramos Arizpe