**Account Specialist**
**Let's be unstoppable together!
**
At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives.
We have a general commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities.
With us, you can always bring your full self to work.
Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together.
Circana is proud to be Certified by Great Place To Work®.
This prestigious award is based entirely on what current employees say about their experience working at Circana.
**What will you be doing?
**
CD (Client Development) area is responsible for the relationship with beauty industry clients.
As a Client Development Beauty LATAM Specialist you will be the key contact for Mexico clients as well as support them through continuously develop market insights.
Also, you will support the team to prospect for new clients/markets, to grow business relationships, and to drive client satisfaction aiming retention and upsells.
**Responsibilities**:
- Key point of contact for service-related requests or issues, leading client review meetings and trainings.
- Update and deliver databases and reports to clients within agreed deadlines, which will include co-ordination and collaboration with wider CIRCANA teams.
- Perform quality control checks to ensure high quality and accuracy of client deliverables.
- Oversee the receipt of information for DTC (direct-to-consumer) data from our clients.
This responsibility includes but is not limited to send a monthly reminder to our clients, ensure the data is received on time, be the communication bridge between the client and operations.
- Operational support: contacts list management, client requests regarding the platform.




- Support team to generate regional analysis.
**Requirements**:
- Bachelor's degree - in Actuarial Science, Applied Mathematics, Marketing, Business, or related field with a quantitative component.
- 3+ years of experience, preferably with analytical experience
- Knowledge in MS Office products, Excel, PowerPoint, & Word
- Languages: Advanced English.
- Desire to learn and discover about Beauty (fragrances, makeup, skincare, hair), with an inquisitive mindset that is always seeking to understand the "why" behind the data.
- Be able to build relationships with diverse internal and external teams.
- Self-starter: takes action to achieve goals beyond expectations.
- Possesses excellent organization skills.
Able to organize tasks and set priorities in a fast-paced, multitasking environment.
- Committed to total quality.
Sets high standards for self and others; shows concern for total quality; improves work processes whenever possible.
- Demonstrates adaptability and flexibility.
Tolerant of unstructured work, calmness about ambiguity/change; ability to develop a plan, enforce process and structure.
**Circana Behaviors**
As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization.
Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:
- Stay Curious: Being hungry to learn and grow, always asking the big questions.
- Seek Clarity: Embracing complexity to create clarity and inspire action.
- Own the Outcome: Being accountable for decisions and taking ownership of our choices.
- Center on the Client: Relentlessly adding value for our customers.
- Be a Challenger: Never complacent, always striving for continuous improvement.
- Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
- Commit to each other: Contributing to making Circana a great place to work for everyone.
**Location**
This position can be located in the following area(s): Mexico City, Mexico
LI-JT1

📌 Sr. Director, Client Service / Technical Customer Support (Yucatán)
🏢 Circana
📍 Yucatán