Location:

Mexico (Fully Remote)

Schedule:

Monday-Friday, 9:00 AM - 4:00 PM EST

About the Role

We are a U.S.-based company seeking a motivated Customer Experience - Sales Support professional to join our growing team. This role is adecuado for individuals with experience in sales and/or customer service who are confident communicators, enjoy connecting with people, and can manage leads efficiently.

While the position includes some customer service tasks, this is primarily a sales-forward role, perfect for someone who enjoys building relationships and driving results.

This is a 100% remote position

, open exclusively to candidates residing full-time in Mexico.

Key Responsibilities

- Reach out to leads through cold calls and emails to start conversations
- Conduct calls and virtual meetings to present and promote our products/services
- Build strong rapport with clients, understand their needs, and offer tailored solutions
- Negotiate pricing and terms to close mutually beneficial deals
- Maintain consistent follow-up and communication to ensure client satisfaction
- Learn and stay up to date on all product details in our catalog
- Track leads, opportunities, and activities using our CRM system
- Collaborate closely with the Sales team to meet goals




- Work independently with strong initiative and sound judgment

What We’re Looking For

- Advanced English (spoken, written, and listening)

- Minimum 1 year of experience in sales, customer service, or a hybrid role
- Strong computer and system navigation skills (CRM experience preferred)

- Ability to multitask effectively

- Positive and professional communication style

- Fast typing skills
- Self-motivated, proactive, and comfortable working independently

Nice-to-Have (Not Required)

- Experience with outbound calls
- Prior experience supporting U.S. customers
- Goal-driven mindset or sales training background

Why This Role Is a Great Opportunity

- Fixed monthly base salary
- Uncapped commissions
- 100% remote position - work from anywhere in Mexico.
- Weekends off (Saturday & Sunday)
- Paid U.S. holidays and company closure days (over 4 weeks)

- Stable Monday to Friday, short schedule
- Career stability and long-term growth opportunities
- Direct hire with our company

To be considered, please submit your resume in English.

Qualified applicants will be contacted within 3-5 business days, via email, friendly reminder to check your spam.

📌 Customer Experience – Sales Support (Work from Home) (México)
🏢 School Basics
📍 México