Bilingual Sales Representative (Inbound Hotel Reservations)

Location: Chihuahua, Chihuahua (On-site)

Job Type: Full-Time

English Level: B2+ Required

We're looking for motivated, sales-driven professionals who enjoy speaking with customers and closing deals. If you have strong English skills and thrive in a fast-paced call center environment, this is an excellent opportunity to grow your sales career while earning unlimited commissions.

What You'll Do

- Handle inbound calls from customers looking to book hotel reservations.
- Understand each customer's travel needs and recommend the best hotel options.
- Present rates, promotions, and available accommodations.
- Overcome objections using consultative sales techniques.
- Convert inquiries into confirmed hotel reservations.
- Meet and exceed sales, quality, and productivity goals.
- Accurately document customer interactions using CRM systems.
- Deliver an exceptional customer experience on every call.

Requirements

- English proficiency: B2 or higher.
- High School Diploma or equivalent.
- Previous experience in Sales, Customer Service, Retail Sales, Hospitality, BPO,



or Call Center is preferred.
- Excellent communication and negotiation skills.
- Goal-oriented and motivated by commissions.
- Comfortable working in a high-volume inbound sales environment.
- Ability to build rapport and influence purchasing decisions.
- Positive attitude, resilience, and willingness to learn.
- Availability to work 100% on-site in Chihuahua.

Compensation & Benefits

- Unlimited uncapped commission plan.
- Weekly performance bonuses.
- Attendance incentives.
- Additional quality performance incentives.
- Transportation incentive (eligible schedules).
- Tenure bonuses.
- Weekly contests, cash prizes, gift cards, hotel stays, electronics, appliances, spa experiences, and other recognition programs.

Schedule

- 40-hour work week.
- Two consecutive days off.

Career Growth

- Paid training.
- Structured onboarding.
- Continuous coaching.
- Sales development programs.
- Internal promotion opportunities.
- Performance recognition.

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📌 Bilingual Sales Representative (Chihuahua)
🏢 iKraft Solutions LATAM
📍 Chihuahua