Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities.

Your Key Responsibilities

- Managed the end-to-end customer claims process, ensuring timely investigation and resolution.
- Coordinated cross-functional teams to identify root causes and implement corrective actions.
- Maintained compliance with contractual, regulatory, and company requirements.
- Analyzed claim trends and developed preventive measures to reduce recurring issues.
- Provided regular KPI reporting and recommendations to improve customer satisfaction and operational performance.
- Negotiated claim settlements while balancing customer expectations and business objectives.
- Oversaw claim documentation, audit readiness, and risk mitigation activities.

Your Qualifications

- Bachelor's degree in Business Administration, Economics, Industrial Engineering or a related field.
- Advanced English.
- Na

As a general company with employees around the world,



it is important to us that we treat each other with respect and value all ideas and perspectives. By appreciating our differences, we inspire creativity and drive innovation. In this way, we contribute to sustainable value creation for our stakeholders and society as a whole. Together, we advance how the world moves.

Exciting assignments and outstanding development opportunities await you because we impact the future with innovation. We look forward to your application.

https://www.schaeffler.us/careers/

Your contact

SCHAEFFLER VEHICLE LIFETIME SOLUTIONS MEXICO

Andrea Quintana

525511040326

Schaeffler is an equal employment opportunity / affirmative action employer. All qualified candidates will receive equal employment opportunities and consideration for employment without regard to unlawful consideration of race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, protected veteran status, or any other status protected by applicable law.

Keywords: Administration, Services & Support;

📌 Sales Service Intern (México)
🏢 Schaeffler
📍 México