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Role Summary:
​​The Supplier Manager is responsible for managing and optimizing supplier relationships with their assigned supplier portfolio to ensure quality, cost efficiency, strategy execution and risk mitigation.
The position acts as a liaison between the suppliers they manage and the Category Management, Business Unit and Global functions as required. Uses structured processes and scorecards to monitor performance, drive improvements, coordinate strategic development, and align supplier contributions with strategic goals.
Scope of Responsibilities:
Using a combination of the defined Supplier Plans provided by the Category Management team, structured processes and scorecards available as well as inputs and escalations received from various internal stakeholders, the Supplier Manager is accountable for
Supplier Strategy Planning & Execution
Development of the Supplier Plan in collaboration with the Category Management & BU teams ensuring direct support of the category strategy and business strategic projects

Monitor spend and performance in line with category segmentation and make recommendations for changes to Strategic & Tactical segmentation as necessary

Ensure compliance across all contractual agreements and supplier specific terms in alignment with Flowserve policies and procedures

Schedule and lead Quarterly Business Reviews / Strategic Business Reviews ensuring long-term strategy alignment

Coordinate strategic development activities, collaborating with Supplier Quality and Supplier Development where required





Review spend trends and make recommendations to the business for opportunities to consolidate/contract spend

Supplier Health Management
Manage supplier relationships, overall performance health, and continuous improvement initiatives

Monitor and action supplier performance around competitiveness, delivery, quality (COPQ), and cost

Collaborate with Supplier Development and Supplier Quality to manage supplier risk, addressing and mitigating high risk criteria – including maintenance of risk elements in the SC Risk App

Coordinate with suppliers any escalations and risks as raised through the appropriate escalation channels

Ensure alignment between supplier load and capacity availability and business needs - propose alternative options in case of bottleneck.

Ensure supplier relationship management through continual engagement, key stakeholders’ identification, open communication channels, and updated supplier master data

Operational Support
Coordinate with site or business unit leadership on managing escalations, through the appropriate escalation channels

Provide issue resolution support by coordinating appropriate general resources

Business continuity and supplier responsiveness





Ensure internal alignment between multiple business units and a shared supplier – including governance of compliance to agreed terms from both the Site & Supplier perspective

Maintain a formal, structured governance through the escalated actions from MORs

Main Objectives

Pertained to the assigned Suppliers to manage;
Execute the Supplier Plan

Coordinate strategic development projects

Supplier Scorecard Performance & drive mitigating actions where required

Ensure Contractual Coverage and Contract Compliance for managed

Supplier Risk Assessments for Globally Managed

Spend Consolidation based on strategic approach

Escalation Coordination & Resolution

Organization Chart
The position shall report to the Reginal Supplier Management Leader

The position shall matrix report to the associated Category Director, and if applicable, Divisional Supply Chain Director

The position has no direct reports

Requirements:
7+ years of experience in Supply Chain

Strong interpersonal, stakeholder collaboration & relationship management

Evidenced understanding of both commercial and technical areas of supply chain

Very strong commercial acumen and negotiation skills

Proficiency in Project Management

Knowledge of supply base within the category area of operation

Understanding of market dynamics

Strong analytical skills which involve collecting, analysing and interpreting data

Certified Supply Chain Professional

Geographically mobile for development opportunities

Ability to influence, communicate, and collaborate at all organizational levels

📌 Supplier Manager (Torreón)
🏢 Flowserve
📍 Torreón