Sales & Distribution effectiveness
Marketing & campaign execution

ACCOUNTABILITY LEVEL
The Business Technology Delivery Manager - Commercial & Marketing, LATAM is accountable for assessing, guiding, and advancing the digital maturity of Commercial and Marketing organizations across LATAM .

This role partners with Commercial and Marketing leaders to understand business goals, capabilities, and current ways of working , perform structured digital maturity assessments , and translate those insights into prioritized digital initiatives and products that improve how value is delivered to the business.

Rather than focusing only on technology delivery, the role is accountable for evolving the Commercial and Marketing operating model enabled by technology - including processes, data usage, digital channels, customer experience, and decision-making - ensuring that investments lead to measurable business outcomes such as revenue growth, customer satisfaction, margin improvement, and speed-to-market.

The role acts as a strategic delivery leader and value advisor , orchestrating discussions, shaping roadmaps, and driving execution through digital products and programs while operating within global IT standards, platforms, and governance.

SCOPE
Commercial & Marketing Digital Maturity & Value Enablement

Covers Regional Commercial And Marketing Capabilities Including

Sales & Distribution effectiveness

Marketing & campaign execution

Customer Experience (CX)

B2B / B2C digital channels

Pricing, promotions, and trade effectiveness

Commercial insights, analytics, and decision support

Core Responsibilities

Digital Maturity Assessment & Value Discovery

Lead structured digital maturity assessments with Commercial and Marketing teams to understand:

Process maturity

Technology enablement

Data, analytics & AI usage

Customer experience capabilities

Organizational readiness and ways of working

Identify gaps, constraints, and value opportunities across the end-to-end commercial lifecycle.

Facilitate value-focused discussions with business leaders to shift conversations from "systems" to business outcomes and impact.

Digital Roadmap & Initiative Shaping

Translate maturity assessment outcomes into clear digital roadmaps aligned to:

Business strategy

Revenue and growth priorities

Customer and channel needs





Shape and frame initiatives such as digital products or value streams, not isolated projects.

Support creation of business cases, value hypotheses, and investment rationale.

Help business leaders prioritize initiatives based on value, effort, and readiness.

Delivery Orchestration & Execution

Orchestrate the delivery of Commercial & Marketing digital initiatives across LATAM in partnership with:

General product teams

Platform owners (SAP, CRM, Digital, Data)

External vendors

Ensure alignment between:

Business expectations

Delivery capacity

Architectural and security standards

Own regional delivery outcomes, including readiness, adoption, and stabilization.

Digital Product & Capability Enablement

Drive adoption and evolution of digital products improve how Commercial and Marketing operate.

Ensure solutions are:

Business-relevant

Scalable and sustainable

Properly adopted by users

Ensure strong change management, training, and value realization tracking.

Value Realization & Continuous Maturity Improvement

Partner with business to define success metrics and KPIs tied to value delivery.

Track realized value vs. expected value and drive corrective actions.

Continuously reassess maturity and refresh roadmaps as business needs evolve.

Act as a catalyst for continuous digital improvement, not one-time transformation.

Leadership, Collaboration & Influence

Act as a trusted advisor to senior Commercial and Marketing leaders.

Influence without direct authority in a matrixed, global environment.

Collaborate closely with other IT delivery managers, product teams, and platform leaders.

Lead and develop a delivery-focused regional team and delivery partners.

LEADERSHIP PROFILE

Strong business-facing and value-oriented leader

Comfortable facilitating executive conversations on maturity, trade-offs, and value

Pragmatic, outcome-focused, and execution-driven

Able to connect strategy, operating model,



and technology

Champions a product and value mindset over project execution

Experience & Qualifications

BS in Information Technology, Business, or related field

10+ years enabling Commercial and/or Marketing functions through technology

5+ years leading delivery, transformation, or digital programs

Proven experience with:

Digital maturity assessments

Business capability modeling

Commercial digital platforms (CRM, digital channels, analytics, SAP SD)

Experience operating in product-based delivery models

Strong executive communication skills

LATAM regional experience preferred

English required; Spanish/Portuguese preferred

About Clarios
Clarios is the global leader in advanced, low-voltage battery technologies for mobility. Our batteries and smart solutions power nearly every type of vehicle and are found in 1 of 3 cars on the road today. With around 18,000 employees in over 100 countries, we bring deep expertise to our Aftermarket and OEM partners, and reliability, safety and comfort to everyday lives. We answer to the planet with a rigorous sustainability focus - advancing best-in-class sustainability practices and advocating for them across our industry. We work to ensure 100% of our products sold are recyclable, and we recycle 8,000 batteries an hour in our network. You can find more information here (PDF).

To All Recruitment Agencies
Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.

Equal Employment Opportunity
Clarios, LLC is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law, EEO is the Law (supplement), and Pay Transparency Non-discrimination. If you are an individual with a disability and you require an accommodation during the application process, please email [email protected].

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📌 Business Technology Delivery Manager – LATAM (Centro)
🏢 Clarios
📍 Centro