Client Profile: A diversified organization operating across transportation, urban development, retail, and lifestyle services, focused on delivering safe, reliable, and high-quality experiences. The organization emphasizes sustainability, innovation, and long-term value creation for the communities it serves.

Position: Shipping Customer Support

Industry: Japanese Shipping and Cargo Firm

Work Location: Biñan Laguna

Work Schedule: Fixed Day shift (8am to 5pm only)

Work Setup: Onsite

Salary Range: Php 18,000 - Php 25,000

Benefits

- Leave Credits
- Company Christmas gift
- Company sponsored events
- Free parking
- Opportunities for promotion
- Promotion to permanent employee
- HMO
- Government Mandated Benefits
- 13th month pay

Job Requirements

- Bachelor's Degree holder of any course, open to undergraduate.
- With or without experience are encouraged to apply.
- Willing to undergo training.




- Willing to work using emails and calls with customers.
- Amendable to work onsite.
- Amendable to attend face to face interview.

Job Responsibilities

- Act as the primary customer contact for shipping-related inquiries.
- Provide order status updates, delivery confirmations, and shipment tracking information.
- Arrange and coordinate domestic and international shipments with carriers and freight forwarders.
- Prepare and verify shipping documents such as invoices, packing lists, bills of lading, and customs paperwork.
- Monitor shipment schedules and track deliveries to ensure on-time arrival.
- Resolve shipping issues, delays, damages, or discrepancies with carriers.

Recruitment Process (Face to Face)

1. Initial Interview
2. Final Interview
3. Job Offer

#J-18808-Ljbffr

📌 Shipping Customer Support (Veracruz)
🏢 J-K Network Services
📍 Veracruz