MissionHires is hiring a Growth Manager Latam (Fintech) to drive customer acquisition and retention across Brazil, Mexico, Central America, and the Andean region. Reporting to the Regional Manager, Latam, you will combine community-led growth, partnerships, paid/organic marketing, CRM, and data-driven experimentation to scale the corridor. You will conduct customer research, lead partnerships and events, manage agencies and influencers, optimize operations with Product/Ops/Eng/Support, and personally engage with customers across owned channels. Idóneo candidates bring deep Latam diaspora networks, a test-and-learn mindset, and a passion for immigrant communities and financial inclusion.
Responsibilities
- Build trust-based relationships with Latam diaspora communities in-person and online
- Conduct ongoing customer research with transfer senders to inform growth strategy
- Initiate, negotiate, and manage partnerships with community associations and organizations
- Plan and execute offline and online advertising and brand awareness campaigns
- Recruit, coordinate,



and lead community ambassadors, champions, and influencers
- Manage external agencies for paid media, creatives, and events
- Own and operate CRM to drive acquisition, retention, and reactivation
- Analyze and improve operational efficiency and corridor financials in partnership with Product, Ops, Eng, and Support
- Deep dive into customer pain points and collaborate cross-functionally to resolve them
- Travel across priority markets to engage diaspora communities and grow the customer base
- Handle low-level customer complaints; provide CS, Product, and Ops with insights to improve CX and product quality
- Engage customers directly via calls and responses across owned media channels
- Collaborate with the Country Manager on market growth plans, budgets, CAC targets, and CRM campaigns
- Apply a data-driven, test-and-learn approach to growth experiments and reporting

Requirements
- Location: Based in Brazil,

📌 Growth Manager Latam (Ciudad de México)
🏢 MissionHires
📍 Ciudad de México