About Our Team
At Banyan Tree Veya, wellness is at the heart of every experience. Through holistic therapies, mindful rituals, and intuitive care, we create moments of deep relaxation, renewal, and connection. Our spa is a sanctuary where each touchpoint reflects precision, authenticity, and the art of healing through hospitality.

Role Purpose
The Spa Therapist is responsible for delivering exceptional wellness experiences through highly skilled treatments and personalized service, ensuring that every guest journey is both restorative and memorable. Working under the guidance of the Lead Therapist, this role embodies the essence of care, discretion, and technical excellence aligned with Banyan Tree’s general standards.

The Impact of This Role
This position plays a key role in shaping the emotional connection between the guest and the brand.

Position Objective
To deliver world-class spa treatments while upholding the highest standards of technical skill, service excellence, hygiene, and guest care, contributing to the overall wellbeing experience and brand positioning.





Guest Experience & Service Excellence
- Deliver spa treatments in accordance with defined protocols and luxury standards.
- Anticipate guest needs and provide personalized recommendations and care.
- Ensure every guest is welcomed warmly and guided through their wellness journey.
- Maintain complete confidentiality of guest information at all times.
- Support retail and service recommendations aligned with guest needs and business goals.

Operational Excellence
- Prepare treatment rooms efficiently, ensuring the highest standards of cleanliness, hygiene, and presentation.
- Ensure all treatments are executed with precision, timeliness, and consistency.
- Maintain full compliance with spa SOPs, safety standards, and operational procedures.
- Support inventory control, including linen and product management.
- Be fully proficient in spa systems and operational tools.

Collaboration & Culture
- Work co

📌 Spa Therapist (Isla Guadalupe)
🏢 Banyan Tree Ilha Caldeira
📍 Isla Guadalupe