Gather and analyze business requirements from stakeholders

- Translate business requirements into functional requirements and user stories
- Develop and maintain documentation, including personas, process diagrams, use cases, and functional specifications
- Provide guidance and support to development teams during the implementation phase
- Support quality assurance testing to ensure that systems meet business requirements
- Conduct user acceptance testing and provide training to end-users (when applicable and the extent defined in the SOW)
- Experience with Commerce Cloud B2B on Lightning
- Thorough understanding of Salesforce APIs and integration patterns
- Understanding of Salesforce limits and best practices to avoid scalability issues for enterprise as well as small to medium business usage
- Extensive experience with Salesforce declarative programming tools and process automation.
- Experience with configuration and data migration tools when going between Salesforce org (i.e. SF DX, Dataloader, Gearset, Force.com IDE, etc.)




- Excellent written and oral communication skills; ability to communicate development methodologies and trade-offs.
- Remain current on Salesforce best practices, tooling, and upcoming features.
- Ability to understand business and functional requirements and configure out-of-box solutions declaratively.
- Good understanding of tradeoffs between declarative programming and custom APEX
- Good understanding of Process Automation, Business process logic, and ability to design using documentation tools like Visio or Lucid
- 3-5 years of Salesforce Platform experience; hands‑on keyboard, focus on declarative programming of processes

Seniority level

- Associate

Employment type

- Full‑time

Job function

- Information Technology

Industries

- IT Services and IT Consulting

Mexico City Metropolitan Area 1 month ago

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