OverviewAt FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.
Department: EVS - Match Day Only
Location: Guadalajara
The PositionThis role is designated as match day–only and includes participation in a select number of required training sessions scheduled ahead of the tournament. Reporting organizationally to the Guest Operations Stadium Manager, the VIP Lounge Manager will be a key member of the FIFA26 Guest Operations team, and work in close collaboration with the Hospitality, Guest Relations, Venue Management,



and other key individuals responsible for delivering key V/VIP operations at the assigned stadium.
Responsibilities
- Lead the on-site execution of the VIP lounge guest experience, including branding, entertainment, staffing, and decor.
- Ensure the delivery of exceptional, world-class hospitality service to all guests.
- Monitor hospitality suppliers to ensure quality, budget compliance, and risk management.
- Address and escalate queries related to stadium infrastructure and technical aspects of guest areas.
- Manage VIK sponsor needs and ensure implementation aligns with agreed plans.
- Support world-class training programs focused on delivering exceptional customer service.
- Participate in planning meetings, provide updates, and prepare documents to support guest experience initiatives.
- Fill in the required reports and escalate necessary issues to the central team
- Ensure successful knowledge sharing and post-event debriefing for Guest Operati

📌 VIP Lounge Manager, Match Day Only (Jalisco)
🏢 FIFA World Cup 2026™ - Canada, Mexico and the United States
📍 Jalisco