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## Director of ResidencesApplylocations: Cabo Del Soltime type: Full timeposted on: Posted 9 Days Agotime left to apply: End Date: May 31, 2026 (13 days left to apply)job requisition id: REQ **About Four Seasons:**Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.**About the location:**On the stunning southern coast of Mexico’s Baja peninsula, experience Cabo’s Golden Corridor with Mexican chic and a cool Mediterranean vibe. In the heart of all the action, the coveted community of Cabo Del Sol is home to our modern hacienda-style village, with sparkling ocean views throughout. Create magical memories as hearts beat to the rhythm of Mexican music, art and culture – embraced by the warmth of our Four Seasons “familia.”**About the location:**On the stunning southern coast of Mexico’s Baja peninsula, experience Cabo’s Golden Corridor with Mexican chic and a cool Mediterranean vibe. In the heart of all the action, the coveted community of Cabo Del Sol is home to our modern hacienda-style village, with sparkling ocean views throughout. Create magical memories as hearts beat to the rhythm of Mexican music, art and culture – embraced by the warmth of our Four Seasons “familia.”Be a part of something truly special! Join the dream team of Four Seasons Cabo San Lucas at Cabo Del Sol as **Director of Residences**. On the stunning southern coast of Mexico’s Baja peninsula, experience Cabo’s Golden Corridor, ideally located between Cabo San Lucas and San José del Cabo. In the heart of all the action, the coveted community of Cabo Del Sol is home to our modern hacienda-style village, with sparkling ocean views throughout. Create magical memories as hearts beat to the rhythm of Mexican music, art and culture – embraced by the warmth of our Four Seasons “familia.” This ultra-luxury ocean-front resort will include 96 beautifully appointed guestrooms and 61 Residences. Amenities include three restaurants, five bars, three pools, an open-air fitness center designed by celebrity trainer Harley Pasternak, Spa with ten treatment rooms and relaxation oasis, and The Clubhouse. The Clubhouse is perched above the resort with sweeping Ocean views, and it is being designed as THE place to host spectacular weddings and events for up to 250 people. It will feature and event lawn for ceremonies, an indoor/outdoor ballroom, living room space for entertaining, and a bridal suite.**About the Director of Residences role:**The Director of Residences drives all leadership and management for all aspects of the Residential operation. They will be the advocate for homeowners and the homeowners governing bodies. He/She will be required to manage the Residential Operation and Villa Rental Program with specific focus on the following attributes – Property Management, Financial Management, Asset Management, HOA Management, Service & Lifestyle and People and Rental.Monitor the development and implementation of Residential brand strategies and supports the team in delivering flawless execution. The Director of Residences will be responsible for the development and implementation of property-wide initiatives that deliver products and services that create owner engagement while remaining in-line with the Residential entity governing agreements.



Acts as the liaison between the Resort Management, Resort Owner, the Developer, and the Homeowner, and fosters positive relationships between all parties.**The management level for this position is:**Operations – Division Head**TASKS****Property Management*** Establish and execute an annual residential operations plan* Establish and execute risk management, preventive maintenance and ongoing regular maintenance plans for the development* Respond appropriately in the event of any residential emergency or safety situation complying with local codes and ordinance ensuring homeowner and team safety* Ensure all relevant Four Seasons residential policies and procedures are developed, implemented and actioned* Direct and supervise all key management in carrying out their operating responsibilities, coordinating efforts and establishing priorities where necessary* Manage all purchasing, procurement and third party contracts on behalf of the residential entity**Financial Management*** Monitor and review the monthly profit and loss statement of each entity, analyze the results and take action when necessary* Lead residential budgeting process and annual meetings in accordance with the entities bi-laws* Control expenses based on HOA budget* Control all capital and reserve fund expenditures and ensure the proper guidelines are adhered to and projects are completed on a timely basis* Comprehend and present allocation methods, budget process and financial reports, with the assistance of the Finance Leader* Make suggestions for improvements in overall operations with an emphasis on increasing owner satisfaction, revenue and reducing costs* Conduct regular inspections of exclusive and common area residential spaces, make recommendations for improvements, address deficiencies* Prepare and execute capital expenditure plan/reserve study plan* Actively participate in all appropriate committees such as energy conservation program, safety committees, recycling programs etc.* Ensure the residential facilities are well maintained with respect to Housekeeping and Engineering* Oversee preventive maintenance and deep cleaning programs such as “Perfect Residences and/or Villa” initiatives; with the Directors of Housekeeping and the Director Engineering’s assistance* Manage all purchasing, procurement and third party contracts on behalf of the Residential entity**HOA Management*** Manage and conduct meetings with the , lead HOA budgeting and annual meetings* Demonstrate an understanding of the fundamental deliverables and items to be actioned as per the governing documents (bi-laws, declaration, rules and regulations etc.).* Demonstrate an understanding of all legal agreements pertaining to the operation of the residential entities* Discuss and explain all rules and regulations for Private Residences, Condos, and Residence Club etc. to homeowners* Educate owners regarding their entitlements as it relates to their specific ownership**Residential Services & Lifestyle*** Convey clear instructions, leadership and guidance to the residential team with the intent to achieve homeowner’s satisfaction at the highest level* Develop and maintain solid working relationships with the developer, Hotel/Resort personnel and the residential owners through friendly, courteous and professional demeanors* Develop and enforce residential service and product quality standards* Personally meet and interact with owners, review all written owner comments and follow up on any owner service issues or needs**People Management*** Represent the interests of the residents, and residential employees in a fair, impartial and equitable manner* Implement and develop training programs in all departments to produce in-depth qualified personnel, to ensure continuity of management,



and prepare for vacancies and/or transfer requirements* Complete performance reviews for all residential personnel including management, according to established performance standards* Educate property team on residential updates, priorities and programs* Mentor, lead and develop talent within property; facilitate a pipeline of talent for future residential managerial roles**SKILLS AND COMPETENCIES****Key Behavioral Skills & Competencies*** Ability to represent the developer, the residential entity, the Hotel/Resort and the homeowner to the public, industry and government in such a manner to enhance the reputation of the developer, the residential entity and the Hotel/Resort and to gain recognition for their competency and contribution* Ability to manage multiple stakeholder needs and agendas* Strong interpersonal skills and team player* Takes initiative and demonstrates sound judgement* Handles pressure and manages multiple tasks with time constraints* Handles pressure with time constraints**Key Functional Skills & Competencies*** Strategic decision making* Ability to negotiate and Influence* Critical thinking* Conflict resolution* Excellent communication skills; verbally articulate with strong written composition.* Business acumen and financial competency - ability to read, understand and interpret Profit & Loss statements and budgets* Strong analytics ability* Legal competency* Must speak English and Spanish**EDUCATION**Degree required, Business, Finance or Real Estate Management preferred, or equivalent experience 5-10 years of property management / residential operations and/or Hotel management.**What to Expect*** Be part of a caring team with a family spirit* Have opportunities to build a successful career with global potential.* Work in a diverse and challenging environment and engage with the leadership team.* Be recognized for your accomplishments.**About Four Seasons Hotels & Resorts:**Four Seasons Hotels and Resorts opened its first hotel in 1961, and its story is a tale of continual innovation, remarkable expansion and a single-minded dedication to the highest of standards. For over 50 years, Four Seasons has transformed the hospitality industry by combining friendliness and efficiency with the finest traditions of international hotel keeping.**Service Culture**Currently operating 126 hotels and resorts, and 45 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.**What it is Like to Work for Four Seasons Hotels & Resorts:**At Four Seasons, we guide all of our actions by the Golden Rule: “Treat others the way you would like to be treated.” Here, you will get to work on a team that is built on mutual respect, collaboration, excellent service, and a passion for service. As a luxury brand, your work will be also guided by very strict standards to ensure a high level of quality and service at all times. Expect to work hard but have fun and learn along the way, taking your career, experience and skills to the next level. As an added bonus, working with Four Seasons gives you the opportunity to work for an international company and travel all over the world while staying at incredible properties for free!Learn more by visiting us at:Company Site: Careers: Four Seasons Careers (myworkdayjobs.com)LinkedIn: look forward to receiving your application!********Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.********Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with integral potential and a real sense of pride in work well done. #J-18808-Ljbffr

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📌 Director of Residences (Cabo San Lucas)
🏢 Four Seasons Hotels
📍 Cabo San Lucas