Postúlate en Kit Empleo: kitempleo.com.mx/empleo/57bdes

Scope of the Job Our Client is seeking a UX & Journey Manager to optimize end-to-end user experience and drive conversion across digital touchpoints.This role plays a critical part in the growth engine, ensuring that acquisition, activation, and retention funnels are seamless, intuitive, and high-performing. The focus is not just on design, but on measurable impactreducing friction, improving user flows, and increasing conversion rates.The adecuado candidate combines UX expertise with a strong understanding of funnels, user behavior, and performance optimization, and is comfortable working in a data-driven, fast-paced environment.ResponsibilitiesJourney Design & OptimizationDesign and optimize end-to-end user journeys across acquisition, activation, and retentionMap user flows and identify friction points across digital touchpointsContinuously improve conversion funnels through iterative testing and optimizationUXLead the design and enhancement of digital experiences across web and mobileEnsure intuitive navigation, usability, and consistency across platformsApply UX best practices to improve engagement, retention, and conversionConversion & PerformanceAnalyze user behavior to identify drop-offs and optimization opportunitiesPartner with growth and marketing teams to improve funnel performanceRun experiments (A/B tests) to validate UX improvements and measure impactBehavioral Analysis & InsightsLeverage tools like Hotjar, Clarity,



and similar platforms to understand user behaviorTranslate qualitative and quantitative insights into actionable recommendationsSupport personalization efforts by identifying key user segments and behaviorsCross-Functional CollaborationWork closely with Product, Marketing, CRM, and Data teamsAlign UX improvements with broader growth and digital strategiesCollaborate with designers, developers, and stakeholders to execute improvementsRequirements47+ years of experience in UX, product design, or digital experience rolesMid-Senior profile with a hybrid mindset (strategy + execution)Proven experience optimizing digital journeys and conversion funnelsStrong understanding of user behavior, usability, and performance-driven designProficiency in Figma (wireframing, prototyping, design systems)Experience with behavioral analytics tools such as Hotjar, Microsoft Clarity, or similarFamiliarity with A/B testing and conversion rate optimization methodologiesUnderstanding of digital ecosystems (web, mobile, CRM-driven journeys)Strong analytical and problem-solving skillsAbility to translate data and insights into actionable UX improvementsResults-oriented mindset with a focus on conversion, engagement, and retentionStrong collaboration and communication skillsWe do not discriminate in the acceptance or referral of candidates on the basis of race, color, religion, sex, age, national origin, marital status, disability, or any other legally protected characteristics.

Postúlate en Kit Empleo: kitempleo.com.mx/empleo/57bdes

📌 Mid UX/UI Designer (México)
🏢 Mrinetwork
📍 México