Help Desk Agent -English- [Q-06]

Help Desk Agent -English- [Q-06]

07 nov

07 nov



We strive to create the firm of the future. We believe that bringing together people, business & technology is the way forward. At Atos, we embrace this journey, striving to remain the trusted partner that delivers digital empowerment to our clients.

Education: High School Diploma / GED / Technical Certificate.
Experience: Over 2 years as a Tech Support / Help Desk agent in an English speaking environment. Experience must be recent and it's desirable to be working in an IT/PC Support/Help Desk technical support campaign.
PC Knowledge, Windows, Office, Outlook and ticketing systems, capable of communicating ideas efficiently, customer service guidelines, experience working with SLA's, KPI's and metrics.

Committed to achieving extraordinary performance.
Soft Skills: Focused to provide a quality customer service, team worker, honest, hard worker, responsible.

We offer:
Competitive salary.
Bi-weekly pay.
Two days off per week.
Campaign bonus for night shift (if applicable) and performance.
25 days of Christmas bonus (aguinaldo)
Law and over the law benefits, such as Medical insurance, savings fund, food vouchers among others.
Full-time employee contract from day 1, directly with the company (NO OUTSOURCING, TEMPORARY OR THIRD PARTY)
Paid training (100%)
Career development and professional growth, plus salary increasing programs.

Apply today through this page attaching your most updated English resume to contact e-mail address listed above. Please apply only if you gather all the requirements.

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