Pay Joy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through Pay Joy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. Pay Joy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.

This role

We're hiring an Automation & AI Analyst to build and own the connective tissue between our platforms: integrating our CRM (Zoho) with the tools around it, onboarding new Saa S systems, and designing end-to-end automations that move and transform data from our data warehouse into downstream Saa S systems. You'll build these flows to be trustworthy by design and resilient, using logs to catch failures and improve. This is a hands-on role for someone self-driven, comfortable working directly with stakeholders to turn needs into working automation, and excited to bring an AI-first point of view to how we solve problems.

About Pay Joy

Pay Joy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through Pay Joy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life.



Pay Joy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.

This role

We're hiring an Automation & AI Analyst to build and own the connective tissue between our platforms: integrating our CRM (Zoho) with the tools around it, onboarding new Saa S systems, and designing end-to-end automations that move and transform data from our data warehouse into downstream Saa S systems. You'll build these flows to be trustworthy by design and resilient, using logs to catch failures and improve. This is a hands-on role for someone self-driven, comfortable working directly with stakeholders to turn needs into working automation, and excited to bring an AI-first point of view to how we solve problems.

Responsibilities

- Integrate platforms & onboard tools - Build and maintain connections between the Zoho CRM and the tools around it, and evaluate and onboard new Saa S platforms (e.g., Spiff) into our ecosystem
- Design automations end to end - Build data and process automations from scratch that move and transform data from Databricks into downstream systems (e.g., Kyriba), owning them from design through production




- Build in quality & human-in-the-loop controls - Embed intermediate data-quality checks and alerting into every flow, and implement approval gates where results are reviewed and signed off by a human on a dashboard before being committed
- Make flows self-healing & observable - Work with logs to detect errors, retry transient failures automatically, and route anything unresolved into a review flow - so issues surface and resolve without silent data loss
- Partner with stakeholders & drive improvements — Translate stakeholder needs into working automation, operate independently without needing to be unblocked, and proactively bring AI-driven approaches to how problems get solved

Qualifications
- Python - strong scripting and automation, including consuming and building REST API integrations (authentication/tokens, pagination, rate limits), and parsing and reshaping JSON into target schemas
- API & systems integration - comfortable wiring systems together and matching data to a destination's required format; thoughtful about failure handling, retries, and not passing bad data downstream
- Databricks - building and running data/automation pipelines (Spark / SQL)
- AI / LLMs - practical use of AI tools to build and accelerate automation, and a point of view on where AI can add value
- Observability - working with logs and monitoring to diagnose and recover from errors
- Self-driven - makes progress autonomously and unblocks themselves rather than waiting to be unblocked
- Methodical problem-solver - reads errors, reasons through them, and debugs calmly under pressure
- Desirable (a plus) hands-on experience with Zoho (CRM and its APIs), Infrastructure know-how (containers/Docker, A

📌 Automation & Ai Analyst (México)
🏢 Payjoy
📍 México