14 nov
|
Estrategia Creativa
|
Centro
14 nov
Estrategia Creativa
Centro
About the Role Our client, a leading provider of integrated solutions in the installation and maintenance sector, is seeking a highly skilled and motivated Técnico de Instalaciones y Reparaciones to join their dynamic team. This is a critical, fully remote position, allowing you to leverage your expertise from the comfort of your home office. We are committed to fostering a flexible and collaborative work environment, and this role is designed for individuals who thrive on autonomy and possess exceptional problem-solving skills. You will be instrumental in ensuring the seamless operation and efficient deployment of our clients' systems, working with a diverse range of cutting-edge technologies. The adecuado candidate is proactive, detail-oriented, and dedicated to delivering outstanding service remotely. This is an excellent opportunity to grow your career within a forward-thinking company that values innovation and employee well-being.
Key Responsibilities Diagnose and troubleshoot technical issues reported by clients through remote support channels (phone, email, video conferencing).
Provide expert guidance and support for the installation, configuration, and maintenance of various hardware and software systems.
Develop and execute remote maintenance plans to ensure optimal system performance and prevent potential failures.
Document all troubleshooting steps, resolutions, and client interactions accurately in the CRM system.
Collaborate with internal technical teams to elevate complex issues and contribute to knowledge base development.
Assist clients in understanding product functionalities and best practices for system usage.
Conduct remote system checks and preventive maintenance as scheduled.
Stay updated on new technologies and product updates relevant to the role.
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📌 Practicante De Arquitectura (Centro)
🏢 Estrategia Creativa
📍 Centro