Ingeniero Técnico - Tech Support

Requirements

- 1-3 years in a technical or engineering role

- Bachelor’s degree in engineering: Mechatronics, Mechanics, Electronics. Can also be related to Automation.

Experience:

Mandatory

- Experience in either technical environment or sales oriented.

- Knowledge of technical drawings and CAD.

- Verbal and writing communication in english and Spanish.

- Engineering background required.

Desirable

- Experience with metrology systems concepts.

- Knowledge of manufacturing processes.

- Basic programming skills, can be basic languages like Python.

- Experience with CAD software any suite (NX, Solidworks, CATIA, etc.)

Main tasks :

- Handling Technical inquiries by either customers and sales members including on-site visits.

- Product Training for new and existing Customers, including Sales Member trainings.

- Creating and Managing Support Tools (Technical and sales related).





- Ability to perform at Exhibitions and Tradeshows.

- Creating new content for Tech and Sales Usage.

- Organizing demo tools and products inventory.

Main reponsabilities :

- Become an expert on measurement instruments, including field experience.

- Solve customer and sales requests with focus on cause-effects.

- Provide Tech training to customers and sales members, including content creation.

- Awareness of the division and solutions from all Keyence products

- Ability to give solutions based not only on technical skills, but also considering sales and practicality point of view

Soft Skills:

- Responsible

- Problem solving and accountability

- Willing to learn and teach

- Versatile: Capable of finding several solutions and adapting fast

- Integrity, Organized and smooth communication

📌 Ingeniero Técnico - Tech Support (Ciudad de México)
🏢 KEYENCE
📍 Ciudad de México