Be the person everyone relies on to keep things running.

At MSJ, we help people build their families, and behind every journey is a team that needs to work smoothly. We’re looking for a People Operations Partner to be the steady, trusted point of contact for our Mexico City office, looking after our people from their first day to their last, and making the office a great place to work.

This is a hands-on role in a growing, international business. You’ll work with colleagues across multiple sites and time zones, and you’ll have real ownership of the day-to-day.

What you’ll do

- Keep employee records accurate, organised and confidential
- Administer benefits, timekeeping, attendance and leave
- Support payroll preparation, working with Finance, managers and external providers
- Run the employee lifecycle: recruitment admin, onboarding and 1:1 inductions, probation and performance reviews, and offboarding
- Help apply company policies and SOPs consistently, spotting gaps and following up on loose ends
- Be the first port of call for employee and office queries, knowing when to escalate to the right manager or adviser
- Support the running of the Mexico City office, from suppliers and facilities to meetings and supplies
- Track, report and keep improving how we do things

What we’re looking for

- At least two years’ experience in a generalist HR role, covering admin, onboarding, benefits and employee queries
- Strong English,



written and spoken, as you’ll be working daily with international colleagues. Fluent Spanish is essential too
- Experience of an international or multi-site business, as you’ll be coordinating across borders. Exposure to the US or UK is a plus, but not essential
- Discretion and maturity. You’ll handle sensitive information, so colleagues need to know it stays with you
- Sharp organisation, an eye for detail and the confidence to chase things up politely and persistently
- Comfortable with Microsoft 365 and HR or payroll systems
- Understanding of Mexican employment administration is helpful, and you’ll know when to bring in a specialist for legal or tax matters

A degree in HR, Business or a related field is welcome, but not essential. If you have the right experience, we want to hear from you.

Good to know

- Location: Our Mexico City office in CDMX. This role is 100% office-based, so please apply only if that suits you

Job Types: Full-time, Permanent Pay: $27,000.00 - $28,000.00 per month

Ability to commute/relocate

- 11590, Anzures, CDMX: Reliably commute or planning to relocate before starting work (Required)

Experience:
- generalist HR role: 2 years (Required)
- working for an international or multi-site business: 2 years (Required)

Language:
- fluent English AND Spanish (Required)

Work Location: In person

📌 People Operations Partner (Anzures)
🏢 My Surrogacy Journey
📍 Anzures