Blue Yonder in Monterrey via JDA Software is seeking an experienced techno-functional support professional to diagnose and resolve complex SaaS/Cloud issues for Blue Yonder TMS customers. You will lead escalations, perform deep diagnostics, and collaborate with engineering teams to ensure rapid resolution and adherence to SLAs.
The role requires 5–7+ years in enterprise software support, strong SQL/Oracle skills, experience with SaaS observability tools, and bilingual English/Spanish
📌 Senior Techno-Functional Support Engineer, Global 24x7 (Monterrey)
🏢 00044 Blue Yonder France
📍 Monterrey
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