Senior Technical Specialist (Ciudad de México)

Senior Technical Specialist (Ciudad de México)

14 nov
|
HCLTech
|
Ciudad de México

14 nov

HCLTech

Ciudad de México

Job Summary

Responsibilities

- Diagnose issues end to end across GCP logs, Cloud SQL state and the BigQuery payload registry.

- Take action: redeploy/rollback via GitHub, adjust Cloud Run parameters, re-trigger jobs, launch reprocessing, apply workarounds.

- Isolate third-party faults (ERP data, MuleSoft, marketplace) from Snacksync defects; produce evidence and execute handoffs.

Deliver corrective fixes (DEV NPRD- PRD) with regression, smoke and post-deployment validation; author runbooks and RCAs.

Technical skills

- SQL / PostgreSQL on Cloud SQL — confident diagnostic and corrective queries against operational state.

- GCP log analysis — Cloud Logging / Logs Explorer with cross-service, timestamp-correlated tracing of a single transaction; log-based metrics.

- BigQuery — SQL over the payload registry for request/response forensics and fault attribution.

- Python — exception reading and debugging of FastAPI microservices; stack-trace triage.

- Good to have E-commerce fundamentals — order-to-cash, pricing, catalog, credit, promotions.

Platform & tooling

- Cloud Run and Cloud Run Jobs — service config, revisions, concurrency and min-instance tuning, rollout/rollback.

- Pub/Sub — subscriptions, dead-letter/redelivery, message retention, backlog triage.

- Cloud Monitoring — dashboards, alerting policies, uptime/latency signals (Datadog exposure a plus).

Docker/containers and Artifact Registry

- GitHub &
- GitHub Actions CI/CD, workflow_dispatch, branch- environment model.

- Alembic schema migrations

- Secret Manager, IAM and per-country/marketplace service accounts.

- REST/JSON API troubleshooting (VTEX, BEES) — auth/tokens, status codes, retries/backoff, throttling

- Postman or equivalent.

- Resilience patterns: idempotency, deduplication, checksum change detection

- MuleSoft interaction awareness (5xx/timeouts).

- Cloud Load Balancing &

- IAP basics
- Firestore/Cloud Storage for supporting functions. Kubernetes/GKE familiarity a plus given the 2026 migration.

GCP certification mandatory.

Key Responsibilities

Responsibilities

- Diagnose issues end to end across GCP logs, Cloud SQL state and the BigQuery payload registry.

- Take action: redeploy/rollback via GitHub, adjust Cloud Run parameters,



re-trigger jobs, launch reprocessing, apply workarounds.

- Isolate third-party faults (ERP data, MuleSoft, marketplace) from Snacksync defects; produce evidence and execute handoffs.

Deliver corrective fixes (DEV NPRD- PRD) with regression, smoke and post-deployment validation; author runbooks and RCAs.

Technical skills

- SQL / PostgreSQL on Cloud SQL — confident diagnostic and corrective queries against operational state.

- GCP log analysis — Cloud Logging / Logs Explorer with cross-service, timestamp-correlated tracing of a single transaction; log-based metrics.

- BigQuery — SQL over the payload registry for request/response forensics and fault attribution.

- Python — exception reading and debugging of FastAPI microservices; stack-trace triage.

- Good to have E-commerce fundamentals — order-to-cash, pricing, catalog, credit, promotions.

Platform & tooling

- Cloud Run and Cloud Run Jobs — service config, revisions, concurrency and min-instance tuning, rollout/rollback.

- Pub/Sub — subscriptions, dead-letter/redelivery, message retention, backlog triage.

- Cloud Monitoring — dashboards, alerting policies, uptime/latency signals (Datadog exposure a plus).

Docker/containers and Artifact Registry

- GitHub &
- GitHub Actions CI/CD, workflow_dispatch, branch- environment model.

- Alembic schema migrations

- Secret Manager, IAM and per-country/marketplace service accounts.

- REST/JSON API troubleshooting (VTEX, BEES) — auth/tokens, status codes, retries/backoff, throttling

- Postman or equivalent.

- Resilience patterns: idempotency, deduplication, checksum change detection

- MuleSoft interaction awareness (5xx/timeouts).

- Cloud Load Balancing &

- IAP basics
- Firestore/Cloud Storage for supporting functions. Kubernetes/GKE familiarity a plus given the 2026 migration.

GCP certification mandatory.





Skill Requirements

Responsibilities

- Diagnose issues end to end across GCP logs, Cloud SQL state and the BigQuery payload registry.

- Take action: redeploy/rollback via GitHub, adjust Cloud Run parameters, re-trigger jobs, launch reprocessing, apply workarounds.

- Isolate third-party faults (ERP data, MuleSoft, marketplace) from Snacksync defects; produce evidence and execute handoffs.

Deliver corrective fixes (DEV NPRD- PRD) with regression, smoke and post-deployment validation; author runbooks and RCAs.

Technical skills

- SQL / PostgreSQL on Cloud SQL — confident diagnostic and corrective queries against operational state.

- GCP log analysis — Cloud Logging / Logs Explorer with cross-service, timestamp-correlated tracing of a single transaction; log-based metrics.

- BigQuery — SQL over the payload registry for request/response forensics and fault attribution.

- Python — exception reading and debugging of FastAPI microservices; stack-trace triage.

- Good to have E-commerce fundamentals — order-to-cash, pricing, catalog, credit, promotions.

Platform & tooling

- Cloud Run and Cloud Run Jobs — service config, revisions, concurrency and min-instance tuning, rollout/rollback.

- Pub/Sub — subscriptions, dead-letter/redelivery, message retention, backlog triage.

- Cloud Monitoring — dashboards, alerting policies, uptime/latency signals (Datadog exposure a plus).

Docker/containers and Artifact Registry

- GitHub &
- GitHub Actions CI/CD, workflow_dispatch, branch- environment model.

- Alembic schema migrations

- Secret Manager, IAM and per-country/marketplace service accounts.

- REST/JSON API troubleshooting (VTEX, BEES) — auth/tokens, status codes, retries/backoff, throttling

- Postman or equivalent.

- Resilience patterns: idempotency, deduplication, checksum change detection

- MuleSoft interaction awareness (5xx/timeouts).

- Cloud Load Balancing &

- IAP basics
- Firestore/Cloud Storage for supporting functions. Kubernetes/GKE familiarity a plus given the 2026 migration.

GCP certification mandatory.

Must Have Skill

GCP Cloud Architect,Spanish - Spain

Good to Have Skill

Other Requirements

📌 Senior Technical Specialist (Ciudad de México)
🏢 HCLTech
📍 Ciudad de México

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Recibe por email las nuevas ofertas de trabajo para: senior technical specialist (ciudad de méxico) / ciudad de méxico