ResultsCX in Hermosillo, MX seeks a Systems Support Specialist to act as the escalation point for client SMEs. You will engage with client technical teams via chat, phone, and email, investigate issues, document problems, and deliver world-class support for D2L Administrators across Enterprise, Higher Education, and K-12.You will research guides, reproduce problems, create and close cases within SLAs, and contribute to knowledge bases.
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📌 Systems Support Engineer - SQL & Helpdesk (Healthcare) (Ciudad de México)
🏢 ResultsCX
📍 Ciudad de México
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