14 nov
|
Marriott International
|
Ciudad de México
14 nov
Marriott International
Ciudad de México
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POSITION SUMMARY
1. Responsible of Revenue Management tactical needs and support for Power of M implementation
CRGeneral Requirements
- Demonstrate excellent knowledge of Marriott’s Revenue Management systems.
- Demonstrate excellent knowledge of Marriott’s room inventory systems.
- Apply comprehensive knowledge of Revenue Management concepts, tactics, and processes.
- Understand how to evaluate business trends.
- Demonstrate strong deductive reasoning.
- Demonstrate attention to detail, a task-assignment focus, and the ability to draw conclusions.
- Follow up effectively and consistently.
- Demonstrate strong organizational skills in managing tasks.
- Communicate effectively by presenting ideas, meeting expectations, and providing concise, organized updates.
- Deliver presentations effectively to an audience.
- Demonstrate effective listening skills.
- Manage group and interpersonal conflicts effectively.
- Understand how to navigate a culturally diverse work environment.
- Work effectively in a multitasking environment.
- Demonstrate energy and enthusiasm.
- Use a problem-solving approach to make decisions and follow up.
- Demonstrate personal integrity, effective time management, and a highly visible presence within areas of responsibility.
Specific Responsibilities 1. Key Areas and Responsibilities
- Authorize room availability, rates, and restrictions
- Support the CALA RMAS team with daily office tasks.
- Execute and distribute strategy packages.
- Provide hotel support and assist in preparing strategy calls.
2. Analytical Skills
- Prepare daily, weekly,
and monthly reports to support strategy development.
4. Systems Maintenance
- HPP (High Performance Pricing)
- MarRFP
- MRDW
- One Yield
- MARSHA
- ACRS
1.
- DTT / The Power of M
- Supports assigned hotels throughout the Prepare, Ready, Launch, and Stabilize phases of The Power of M deployment.
- Coordinates Revenue Management deployment activities, milestones, and deliverables with hotel teams, Mission Crew members, RMAS owners, and implementation partners.
- Supports Room Setup Tool and Product Catalog activities, including room and inventory configuration review, data validation, and readiness checks for the new central reservation system.
- Monitors completion of assigned readiness tasks and Revenue Management learning requirements, follows up on open items, and escalates risks that may affect deployment timing or quality.
- Participates in readiness reviews, dress rehearsals, cutover support, issue triage, and timely escalation during launch.
- Provides post-cutover stabilization support, including adoption coaching, optimization, issue follow-up, and closure of outstanding Revenue Management deployment items.
- Uses standard work packages, checklists, and escalation paths; tracks effort and progress by hotel, phase, and activity to support consistent execution and continuous improvement.
1. 2. Building Successful Relationships
3.
- Communicates Revenue Management philosophies to Franchise Owners and representatives
- Develops and manages internal key stakeholder relationships.
- Provides targeted and timely communication of results, achievements and challenges to the stakeholders.
1. 2. 3.
Communication
- Speak to clients and co-workers using clear,
appropriate and professional language.
1. 2.
Working with Others
- Support all co-workers and treat them with dignity and respect.
- Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
- Develop and maintain positive and productive working relationships with other employees and departments.
1.
Quality Assurance/Quality Improvement
- Comply with quality assurance expectations and standards.
1.
Physical Tasks
- Enter and locate work-related information using computers and/or point of sale systems.
1. 2.
Policies and Procedures
- Maintain confidentiality of proprietary materials and information.
- Follow company and department policies and procedures.
- Protect the privacy and security of cliets and coworkers.
- Perform other reasonable job duties as requested.
CRITICAL COMPETENCIES
Analytical Skills
- Computer Skills
- Learning
- Decision-Making
- Arithmetic Computation
Interpersonal Skills
- Customer Service Orientation
- Interpersonal Skills
- Diversity Relations
Communications
- Communication
- Listening
- Written Etiquette Skills
- English Language Proficiency
- Applied Reading
Personal Attributes
- Integrity
- Dependability
- Positive Demeanor
Administration
- Typing
- Microsoft Office
Organization
- Detail Orientation
- Multi-tasking
1.
PREFERRED QUALIFICATIONS
EducationBachelor’s degree
Related Work ExperienceAt least 1 year of related work experience
Supervisory ExperienceNo supervisory experience is required
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
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🏢 Marriott International
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