Inside Sales Representative Radwell International LLC | SalesSchedule: Monday - Thursday 8:00 a.m. - 4:30 p.m. & Fridays 8:00 a.m. - 3:30 p.m.Espuela del Ferrocarril 310-Bodega 5Felipe Carrillo Puerto76138 Santiago de QuerétaroQro., MexicoJob SummaryThe main purpose of the Inside Sales Representative role is to use Salesforce for sales and customer support responding to customer inquiries and managing sales leads that originate primarily from telephone inquiriesEssential Duties And Responsibilities Respond to customer inquiries to Radwell by phone, email or through other meansManage sale opportunities for all product; perform all sales tasks necessary to turn opportunities into billable salesSource products for manufacturers not currently supplied by Radwell (new products)Negotiate best purchase price for manufacturers not regularly supplied by Radwell (new products)Check inventory and fulfill order out of inventory if possibleCorrespond with customers via phone and e-mail and responding to customers in a timely, efficient, and professional mannerEnsure high degree of customer satisfaction as measured by our automated survey system, customer feedback and other meansEnter quotations and orders into sales order processing systems; ensure accurate sales information including proper and accurate delivery, payment terms, and other critical order information; confirm all orders with customer; perform follow-up and order clean-up as necessaryMeet minimum daily standards for quotes and other sales output expectationsBuild new customers in sales order processing systems; capture complete and accurate information for new and existing customersInteract with all departments within Radwell to effectively meet customer commitmentsPerform product and price maintenance in "pricetool" and other business systems; Build new part numbers as needed; maintain product sourcing databaseAssist in business system database cleanup and ongoing maintenancePro-actively develop new business through outgoing customer calls and other meansMay be modified from time to time. Other duties, tasks and work may be assignedMETRICS Quotes per dayMonthly Invoice Volume generated: Minimum Volume $200,000Quote: Order RatioOutbound CallsInvoiced Dollars GeneratedCalls TakenQualifications Must understand the sales cycle; ability to understand the Radwell International sales cycleStrong computer skills; ability to learn and understand Radwell computer systems to perform job tasks in an automated environmentKnowledge & Skills Required Strong verbal and written communication skills in English and SpanishProficiency in CRM software and Microsoft Office SuiteAbility to generate, qualify, and convert sales leadsExcellent negotiation and persuasion skillsStrong customer relationship management abilitiesAbility to understand and present technical product informationTime management and organizational skillsAbility to work independently and as part of a teamGoal-oriented mindset with a track record of meeting sales targetsProblem-solving skills and ability to handle customer objectionsFamiliarity with industrial automation or electrical components is a plusAttention to detail in preparing quotes and maintaining recordsAdaptability to a fast-paced and evolving sales environmentEducation & Experience 1 to 2 years of experience in inside sales, telemarketing, or a related sales roleExperience managing customer accounts and building long-term client relationshipsExperience using CRM platforms to track leads, opportunities, and customer interactionsExperience preparing and delivering sales quotes and proposalsExperience meeting or exceeding monthly and quarterly sales targetsExperience in the industrial, manufacturing, or automation sector is preferredExperience collaborating with cross-functional teams including operations and technical supportExperience handling inbound and outbound sales calls and email correspondence3-year university or college degree in Business, Marketing, Engineering, or a related field requiredCategory: SalesJob Location: Santiago de Querétaro, QUE, MXPosition Type: Full-Time/Regular#J-18808-Ljbffr

📌 Inside Sales Representative (México)
🏢 Radwell International
📍 México