Job Title: Support Engineer II – TMS
Overview
Provide excellent customer experience and solution support to Blue Yonder's customers with ownership, proactive and innovative approach showing moderate competency in product and domain, Azure, solution architecture & relevant tools and technologies.

Consistently demonstrates customer centricity and relentless attitude to innovate through teamwork and willingness to add value by developing knowledge and participate on operational improvements.

What you'll do:

Deployment and troubleshooting application related issues

Troubleshooting, fixing, and preventing application availability issues

Application health monitoring

Developing automations (Python, Cycle, RPA etc.)

DB health analysis (statistics, fragmentation, query execution plan, indexes, delete, update, etc.)

Responsible to handle Critical Cases

What we are looking for:
Industry experience:

4 years of experience

Interpersonal Skills Desired

Troubleshooting & Problem-Solving mindset

Self-learning

Empathy

Customer Service

Communication skills

Technical Skills:





Experience with any Transportation Management system

PLSQL

Oracle/SQL Server Database

Windows/Unix OS Concepts

Python

MS Azure

App Dynamics

Splunk

At Blue Yonder, we care about the wellbeing of our employees and those most important to them. This is reflected in our robust benefits package and options that includes:

Competitive Salary

Christmas Bonus (30 days)

Savings Fund

15 Vacation Days first year and 60% Bonus

Major and Minor Medical Service insurance for you and your family

Life Insurance

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Our Values
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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📌 Support Engineer Ii - Tms (Ejido de la Finca)
🏢 Blue Yonder
📍 Ejido de la Finca